Samantha Morris
Ellendale,DE
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Great with people and problem solving.
Overview
16
16
years of professional experience
Work History
Sales Representative
Verizon Authorized Retailer - Verizon Wireless Zone
Milford, DE
10.2022 - Current
- Sell products and services to meet monthly selling targets.
- Developed relationships with customers to uncover additional sales opportunities.
- Resolved customer issues by identifying needs and providing tailored solutions.
- Suggest products based on the customer's needs.
- Educate customers on proper use of the products they are purchasing.
- Greeted customers upon entry, fostering a welcoming atmosphere.
Sales Representative
TCC Verizon
Millsboro, DE
05.2016 - 03.2018
- Welcoming customers upon entry to create a friendly atmosphere.
- Build relationships with customers to develop more opportunities.
- Resolved customer issues by providing tailored solutions.
- Sold products and services, achieving monthly sales targets.
- Built relationships with customers to create additional sales opportunities.
- Greet customers at the door.
Sales Representative
Atlantic Cellular
Lewes, DE
10.2015 - 05.2016
- Welcoming customers upon entry to create a friendly atmosphere.
- Build relationships with customers to develop more opportunities.
- Resolved customer issues and provided tailored solutions to enhance satisfaction.
- Achieved monthly sales targets by effectively promoting products and services.
- Educate customers on proper use of the products they are purchasing.
- Greeted customers at store entrance to provide a warm welcome.
Customer Service Representative
Site!-Milford
Milford, DE
10.2014 - 10.2015
- Answered incoming phone calls.
- Documented customer complaints, facilitating resolution and enhancing customer satisfaction.
- Updated customer information, ensuring accuracy and completeness for improved service.
- Directed customer calls to appropriate departments for resolution. and customer issues to the appropriate departments.
Waitress
Georgetown family Resturaunt
Georgetown, DE
08.2012 - 10.2014
- Welcomed guests promptly upon arrival.
- Recorded customer orders and served beverages, enhancing guest experience.
- Processed credit card and cash payments, ensuring accurate transactions.
- Trained new employees on job responsibilities, fostering team readiness.
Teachers assistant
First Steps Preschool
Lincoln, DE
06.2010 - 08.2012
- Supported teachers in planning engaging activities to enhance student learning.
- Monitored and documented child’s developmental progress regularly.
- Keeping track of child’s improvements.
- Supervised children during playground activities.
Education
biological sciences
Delaware County Community College
Georgetown, DE 10.2012 - 01.2013
High school diploma - business
Milford High School
Milford, DESkills
- Sales
- Product demos
- Point of Sale Systems
- Sales Analytics
- Customer Service
- Communication skills
- Organizational abilities
- Computer proficiency
- Microsoft Excel
- Data Entry
- Training
- Customer service
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Additional Information
Hardworking sales rep With two years experience in sales industry. Strong ability to convince customers towards optimal sales, through high level of determination, positive attitude and hard-work. I am time efficient and very reliable when it comes to my job.
Timeline
Sales Representative
Verizon Authorized Retailer - Verizon Wireless Zone
10.2022 - Current
Sales Representative
TCC Verizon
05.2016 - 03.2018
Sales Representative
Atlantic Cellular
10.2015 - 05.2016
Customer Service Representative
Site!-Milford
10.2014 - 10.2015
biological sciences
Delaware County Community College
10.2012 - 01.2013
Waitress
Georgetown family Resturaunt
08.2012 - 10.2014
Teachers assistant
First Steps Preschool
06.2010 - 08.2012
High school diploma - business
Milford High School