
Detail-oriented professional with a proven ability to manage confidential data and maintain efficiency in fast-paced environments. Committed to upholding confidentiality and delivering high-quality clerical work with my ability to stay focused and organized.
OSA-K - Handled data entry for reports, Class Hearings and entering of Conduct Violations. Took meeting minutes and prepared monthly housing unit reports. Ran background checks for visiting applications and offenders. Completed weekly audits and audit reports. Directed phone calls to the appropriate case managers/staff. Daily filing duties.
CCMII - Conducted daily disciplinary hearings and recommended course of action for violations. Held daily office hours to assist offenders with various housing and case issues. Worked closely with treatment staff and housing unit staff and officers to help determine offender progress in treatment program. Evaluated offender classification and risk assessments. Reviewed and approved visiting applications. Acted as FUM (Functional Unit Manger) upon FUM absence.
Interviewed clients for intakes and conducted interviews with current clients to prepare for court. Requested, followed up and obtained medical records from providers to submit to SSA prior to court dates. Answered phones for the office and returned calls and voicemails from clients. Completed a daily task list with various duties. Scheduled appointments for the receptionist and attorneys. Worked under numerous supervising attorneys with different expectations. Completed daily intake numbers and submitted reports to track client intakes. Completed weekly numbers reports the purpose of tracking caseload completion rates. Completed monthly petty cash, postage and supply inventory reports. Took client payments and made deposits at the bank. Scanning, copying and faxing of various medical legal and medical documents. Created files for new clients and did daily general filing. Sorted daily mail.
Scanned, copied and prepared documents for trial. Delivered legal documents at courthouse. Delivered legal documents to clients and adverse parties. Delivered subpoenas. Made deposits at the bank. Answered multi-line phone system and greeted clients at the reception area. Went to grocery store on a weekly basis to keep the firm kitchen stocked. Kept the Law Library updated. Went to off-site storage facility to retrieve legal documents from archives.
Opening and closing duties. Completed copying and binding services. Customer service and cashier. Completed printing, mail, fax and in-store account services. Prepared packages for shipping (packing, affixing address labels, determining shipping type and insurance) and handled claims for lost or broken packages.