Samantha Mosley
Sonic Drive In
Smyrna,TN
2
years of professional experience
Dynamic and dedicated professional with extensive experience at Sonic Drive In, excelling in customer service and complaint resolution. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining an organized work environment while efficiently managing transactions and supporting team success during peak hours.
Work History
Cashier/Carhop
1 Year 7 Months- Processed customer orders accurately and maintained smooth drive-in service during peak rushes.
- Operated point-of-sale system to complete cash, card, and mobile transactions efficiently.
- Greeted guests promptly and delivered friendly service at front counter and drive-thru.
- Balanced cash drawer and verified payments to support accurate register handling.
- Resolved customer concerns professionally while maintaining fast, courteous service.
- Kept work area clean and organized to support food safety and store appearance.
- Assisted team members with order flow, restocking, and closing duties as needed.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Team collaboration
Written and verbal communication
Attention to detail
Multitasking and organization
Clear communication
Complaint resolution
Problem-solving
Honest and dependable
Customer service excellence
Professionalism and courtesy
Conflict resolution
Issue resolution
Complex Problem-solving
Accomplishments
Im in JROTC, so my honorable accomplishment was, getting an award for leading my team when they needed me. Also taking care of our community and being recognized about our service and how well we support the veterans who defended our country.
Timeline
Cashier/Carhop
Sonic Drive In
03.2025 - CurrentRead More
Stewarts Creek Highschool
No Degree
Read More