Samantha Mungarro
Chula Vista,United States
Summary
Human Resources assistant with over 7 years of progressive experience in employee relations, compliance management, and team leadership. Set to graduate with a Bachelors in Human Resources Management in 2025. Skilled in enhancing HR operational efficiency by streamlining processes and implementing innovative solutions, evidenced by a 20% increase in employee satisfaction and optimized workflow processes at Pacific Dental Services. Expert in fostering collaborative environments, mentoring teams, and ensuring high standards of compliance and patient care in healthcare settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Life Options at La Mesa
03.2020
- Provided compassionate care to elderly patients
- Ensured medication adherence
- Promoted physical activity for overall health
- Solved complex health issues with innovative solutions
- Monitored patient health details to ensure top care quality and safety
- Introduced new recreational activities enhancing cognitive engagement for elderly
- Boosted patient adherence to treatment plans, improving health outcomes
- Provided emotional support, enhancing patient comfort and mental health
- Developed personalized care strategies to meet individual health needs effectively.
People Services Assistant
Pacific Dental Services at San Diego
02.2020 - Current
- Managed HR tasks for Pacific Dental Services since Feb 2020
- Streamlined HR processes for efficiency
- Implemented innovative HR solutions
- Resolved complex HR issues
- Enhanced employee satisfaction by 20%
- Boosted HR operational efficiency by optimizing workflow processes
- Provided essential support in HR, ensuring smooth personnel management and compliance
- Maintained meticulous employee records, enhancing the accuracy of HR reporting.
Lead Dental Assistant
Pacific Dental Services, Kensington Dental Group at San Diego
03.2017 - 02.2020
- Led team of dental assistants in daily operations
- Ensured high-quality patient care
- Implemented innovative dental procedures
- Resolved complex patient concerns
- Streamlined dental workflows, enhancing team efficiency and patient throughput
- Boosted patient satisfaction through rigorous quality control and team training
- Pioneered the adoption of advanced dental technologies to improve treatment outcomes
- Fostered a collaborative environment that enhanced team skills and morale
- Enhanced sterilization protocols, ensuring 100% compliance with health standards
- Mentored junior dental assistants, improving team skill levels.
Education
Bachelors - Human Resource Management
Southern New Hampshire University at New Hampshire
06.2024
Skills
- Employee Relations
- Compliance Management
- Training and Development
- Team Leadership
- Conflict Resolution
Department
Human Resources
References
Shantal Samaniego, Pacific Dental Services, Shantal.samaniego@pacden.com, 6192315215
Certification
RDA
CPR
OMSA
BLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Caregiver
Life Options at La Mesa
03.2020
People Services Assistant
Pacific Dental Services at San Diego
02.2020 - Current
Lead Dental Assistant
Pacific Dental Services, Kensington Dental Group at San Diego
03.2017 - 02.2020
Bachelors - Human Resource Management
Southern New Hampshire University at New Hampshire