Samantha Munoz
Madera,CA
Summary
Dedicated professional with over 7 years of experience in cash handling and customer service roles. Proven ability to train staff effectively while managing equipment maintenance and ensuring operational efficiency. Eager to leverage expertise to support team development and enhance customer experiences.
Overview
14
14
years of professional experience
Work History
Main Bank Cashier
Chukchansi Gold Resort
Coarsegold, California
04.2019 - Current
- Processed cash transactions for guests and patrons with high efficiency.
- Maintained accurate cash drawer balances throughout shifts to ensure accountability.
- Trained new cashiers on operational procedures and customer service standards.
- Cultivated client relationships through personalized interactions to enhance satisfaction.
- Conducted regular maintenance on equipment such as ATMs, coin counters, and safes to ensure proper operation.
Sales Associate
Dollar General Store
Madera, California
07.2012 - 04.2019
- Processed customer transactions in high-volume retail environment, ensuring swift service.
- Restocked merchandise shelves to maximize product availability and support customer needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized promotional displays and arranged merchandise to drive sales and attract customer interest.
Education
Medical Office Assistant - Medical Office
Institute of Technology
Clovis, CA05-2010
Skills
- Cash handling
- Transaction processing
- Cash drawer management
- Equipment maintenance
- Staff training
- Operational organization
- Customer service
Timeline
Main Bank Cashier
Chukchansi Gold Resort
04.2019 - Current
Sales Associate
Dollar General Store
07.2012 - 04.2019
Medical Office Assistant - Medical Office
Institute of Technology