Samantha Murillo
Grandview
Summary
Professional healthcare technician with preparation for this role. Skilled in patient care, medical procedures, and emergency response. Strong communicator with focus on achieving results and providing high-quality care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Safeway
Toppenish, WA
08.2022 - Current
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining workflow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Responsible and accountable for registering all related sales on assigned cash register, collects, and handles cash as required. Takes customer to OTC aisle when possible, to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
COVID Care Coordinator
Yakima Neighborhood Health Services
Sunnyside, WA
01.2021 - 12.2021
- Communicate the purpose and services of the COVID Care Program to the individuals/families who are referred for care coordination.
- Support individuals/families in identifying their needs to be successful in isolating/quarantining.
- Develop and document care plan for the isolation/quarantine period in an online platform.
- Assist clients in accessing services and resources including but not limited to food and water delivery, isolation/quarantine housing, obtaining a medical home, and seeking behavioral health support.
- Build and maintain positive working relationships with the clients, referral agency partners, and supervisors.
- Follow-up and document service delivery referrals in an online platform.
- Facilitate communication and coordinate services between state and local service organizations.
- Continuously expand knowledge and understanding of community resources, services and programs provided.
- Identify and apply appropriate role definition and skilled boundaries.
- Comply with privacy policies of the COVID Care Program.
- Maintain organized, clean, efficient and confidential work area.
Medical Assistant
Arizona Institute of Urology
Tucson, AZ
08.2020 - 10.2020
- Navigate Urochart HER
- Follow protocols and procedures by screening patients for COVID19
- Medication reconciliation
- Take vitals including manual blood pressures
- Review and explain treatment forms
- Chart documentation of chief complaint and standing order
- Assist with procedures and point of testing
- Cystoscopy
- Uroflow
Front Desk Receptionist
Marana Health Center-Clinica Del Alma
Tucson, AZ
08.2019 - 08.2020
- Manage patient flow for smooth check in and check out of all patients
- Schedule Medical, Behavior Health, Imaging and Dental appointments
- Navigate and use two electronic medical record databases. (Centricity and Eaglesoft)
- Verification of insurance eligibility, collect and post co-payments.
- Resolve outstanding account balances. Batch and reconcile end of day payments
- Data entry of patient demographic information
- Navigate and use of indexing database for electronic filing of chart documents
- Process medical records requests
- Manage and operate multi-line phone system. Handle all patient inquiries and provide resolution.
- Responsible for opening and closing clinic procedures.
- Handle financial transactions.
Medical Assistant Extern
Marana Health Center-Dove Mountain Urgent Care
Marana, AZ
05.2020 - 06.2020
- Follow protocols and procedures by screening patients for COVID19
- Medication reconciliation
- Take vitals including manual blood pressures
- Review and explain treatment forms
- Chart documentation of chief complaint and standing orders
- Assist with procedures and point of testing
- Suture removal
- Morgan lens flush
- Rapid strep test
- Urinalyses
- HCG
- A1C
Environmental Services Housekeeper
Banner University Medical Center Tucson
Tucson, AZ
01.2018 - 12.2019
Education
Medical Assistant -
Pima Community College
06-2020
Skills
- Vaccine administration
- Patient vital signs monitoring
- Centricity EMR data entry
- Patient EKG monitoring
- Sterile preparation
- Provide interpretive services in English/Spanish
- Excellent customer services
- Problem-solving skills
Certification
- CPhT - Certified Pharmacy Technician
- CMA - Interim Certified Medical Assistant
- BLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Safeway
08.2022 - Current
COVID Care Coordinator
Yakima Neighborhood Health Services
01.2021 - 12.2021
Medical Assistant
Arizona Institute of Urology
08.2020 - 10.2020
Medical Assistant Extern
Marana Health Center-Dove Mountain Urgent Care
05.2020 - 06.2020
Front Desk Receptionist
Marana Health Center-Clinica Del Alma
08.2019 - 08.2020
Environmental Services Housekeeper
Banner University Medical Center Tucson
01.2018 - 12.2019
Medical Assistant -
Pima Community College