SAMANTHA MURO
Corona,CA
Summary
Reliable and compassionate with customer service experience in fast-paced retail and entertainment environments. Strong communication skills, teamwork abilities, and a proven record of punctuality and responsibility. Experienced in assisting diverse individuals with patience and professionalism. Seeking a Medical Transporter position where I can provide safe, efficient patient transport while ensuring comfort, respect, and quality service in a healthcare setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Floor Staff Member
Starlight Cinema
Corona, CA
02.2025 - Current
- Provided exceptional customer service by assisting patrons with ticket purchases and seating arrangements.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings for the cinema experience.
- Implemented best practices for safety protocols, contributing to a secure environment for guests and staff alike.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Retail Sales Associate
Shoe Palace
Riverside, CA
08.2023 - 08.2025
- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Science - Radiology
Irvine Valley College
Irvine, CA05-2027
High School Diploma -
Santiago High School
Corona, CA06-2024
Skills
- Customer Service
- Time Management
- Customer Assistance
- Adapting
- Teamwork and Collaboration
- Flexible Schedule
- Patience and empathy
- Reliability and punctuality
Certification
- Basic Life Support, American Red Cross - 08/28/2025
Timeline
Floor Staff Member
Starlight Cinema
02.2025 - Current
Retail Sales Associate
Shoe Palace
08.2023 - 08.2025
Associate of Science - Radiology
Irvine Valley College
High School Diploma -
Santiago High School