Samantha Murphy
Denver,CO
Summary
Dynamic and creative Independent Tattoo Artist at Nocturnal Tattoo, skilled in custom design and client education. Proven ability to enhance customer satisfaction through effective communication and aftercare guidance. Strong background in hygiene and sterilization, coupled with a commitment to professionalism, fostering a collaborative studio environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Tattoo Artist
Nocturnal Tattoo
Lakewood, Colorado
01.2021 - 06.2025
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
Manager
Smokers Friendly
Thornton, Colorado
09.2023 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Calypso Palm Liquors
Denver, CO
03.2019 - 02.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Kennel Technician Supervisor
Albrick Veterinarian, and Boarding
Westminster, CO
05.2014 - 04.2015
- Participated in community outreach events to promote responsible pet ownership and raise awareness about available services at our facility.
- Built strong relationships with local vendors to secure discounts on essential supplies, reducing overall operating costs for the facility.
- Provided excellent customer service when interacting with pet owners and potential adopters, addressing concerns and answering questions about animal care.
- Developed comprehensive recordkeeping systems to track animal medical history, dietary needs, and behavioral patterns accurately over time.
- Collaborated with the veterinary team to ensure proper medical care for all animals in the facility.
- Trained new kennel technicians on best practices, ensuring consistent quality of care across the team.
Education
High School Diploma -
Range View High
Aurora, COSkills
- Hygiene and sterilization
- Design skills
- Professionalism and ethics
- Creativity and imagination
- Appointment scheduling
- Drawing and sketching
- Social media presence
Certification
Blood-borne
Timeline
Manager
Smokers Friendly
09.2023 - 02.2024
Independent Tattoo Artist
Nocturnal Tattoo
01.2021 - 06.2025
Manager
Calypso Palm Liquors
03.2019 - 02.2024
Kennel Technician Supervisor
Albrick Veterinarian, and Boarding
05.2014 - 04.2015
High School Diploma -
Range View High