Summary
Overview
Work History
Education
Skills
Timeline
Barista

Samantha Myers

gym owner
Beaumont,TX

Summary

Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in [Type] industry. Highly motivated and experienced [Job Title] passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Owner

Kratos Fitness
08.2017 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Store and Dock Manager

Powell Park Marina
07.2021 - 09.2023
  • Recorded number of units moved or handled, using work tickets and daily production sheets.
  • Loaded trucks and properly secured items to prevent damage during transportation.
  • Reported and established key performance metrics to monitor and meet company goals.
  • Managed team of 11workers to facilitate domestic and international shipments.
  • Hired and trained new personnel in safety practices, employer policies, performance requirements and job duties.
  • Performed pre-shift and post-shift inspections of dock equipment.
  • Implemented loading dock process and productivity improvements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • Communicated and coordinated with 5 departments to verify operational peak performance.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Monitored workflow to improve employee time management and increase productivity.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Kitchen Operations Manager

Hamshire-fannett Independent School District
01.2006 - 05.2017
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Music Teacher & Art Teacher

St. Jude's Mothers Day Out
01.2001 - 05.2006
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
  • Mentored students of different ages and backgrounds in music theory, composition and performance.
  • Incorporated creative activities into lessons to engage students and spark interest in music.
  • Assessed student performance and provided constructive feedback to guide progress.
  • Tailored instruction to meet individual student needs and cultivated inclusive learning environment.
  • Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
  • Encouraged social interaction and collaboration among students to foster camaraderie and teamwork.
  • Advised parents of student progress by communicating student's achievements and developing methods for improvement.
  • Taught curriculum enhanced lesson plans to educate [Number] students about fundamentals and history of music.
  • Evaluated and graded students' class work, performances, projects, assignments and papers.
  • Attended department meetings and collaborated with other fine arts teachers.
  • Scheduled shows and performances in accordance with school calendar.
  • Gathered display materials and distributed programs for shows and performances.
  • Held afterschool meetings and rehearsals in preparation for shows.
  • Sponsored student fine arts clubs, attending club meetings and events.

Massage Therapist

Touch Of An Angel Massage Therapy
01.1995 - 05.2000
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.
  • Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Maintained accurate and up-to-date client records.
  • Prepared oils and lotions for massages.
  • Researched new massage techniques and treatments.
  • Performed aroma therapies and specialized relaxation techniques.
  • Performed sanitization tasks to keep massage environment clean and safe.
  • Developed customized massage programs to meet unique requirements.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.
  • Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
  • Analyzed postural assessments and range of motion.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Established and implemented massage protocols and procedures.
  • Assessed clients to determine appropriate massage techniques to apply.
  • Collaborated with other healthcare professionals to develop treatment plans.

Education

No Degree - Physiology

San Jacinto College District
Pasadena, TX

No Degree - Foods, Nutrition, And Wellness Studies

Lamar University
Beaumont, TX

No Degree - Massage Therapy

Massage Therapy Institute
Webster, TX
08.1995

GED -

Clear Creek High School
League City, TX
05.1994

Skills

  • Administrative Oversight
  • Labor Relations
  • KPI Management
  • Regulatory Compliance
  • Budget Administration
  • Business Management
  • Business Marketing
  • Client Service
  • Financial Management
  • Financial Planning
  • Operations Management
  • Consulting
  • Staff Management

Timeline

Store and Dock Manager

Powell Park Marina
07.2021 - 09.2023

Owner

Kratos Fitness
08.2017 - Current

Kitchen Operations Manager

Hamshire-fannett Independent School District
01.2006 - 05.2017

Music Teacher & Art Teacher

St. Jude's Mothers Day Out
01.2001 - 05.2006

Massage Therapist

Touch Of An Angel Massage Therapy
01.1995 - 05.2000

No Degree - Physiology

San Jacinto College District

No Degree - Foods, Nutrition, And Wellness Studies

Lamar University

No Degree - Massage Therapy

Massage Therapy Institute

GED -

Clear Creek High School

Similar Profiles

CREATE PROFILE
Samantha Myersgym owner