Samantha Narinesingh
Spring Valley,NY
Summary
Dedicated and adaptable team-player with experience in retail management and retail banking. Committed to providing excellent customer service while delivering results in an efficient manner.
Overview
5
5
years of professional experience
Work History
Bank Teller
Wells Fargo
05.2023 - Current
- Providing consistent and engaging customer service to build relationships with customers while listening for their specific needs to refer them to bankers
- Responsible for maintaining and balancing own cash drawer while processing transactions including consumer and business deposits, withdrawals, check cashing, loan and safe deposit box payments
- Adhering to single and dual control procedures to handle and maintain cash, assist in balancing vault and processing shipment
Sales Manager
The Childrens's Place
08.2022 - 01.2023
- Handled customer related issues, enabling quick resolution and customer satisfaction.
- Counted money in the registers throughout the day and filled out nightly cash deposits to be picked up by Brinks.
- Provided coaching, supervision and overall direction of responsibilities to meet store and company goals
- Carefully planned out and arranged the sales floor's bi-weekly and seasonal floorsets in a timely manner, while following company guidelines and expectations
- Processed daily shipment of product and BOSS orders to ensure a stocked sales floor with new and seasonal items, as well as making sure customers' packages were scanned into the system to be picked up
- Created associate schedules and processed payroll weekly
Assistant Manager
Petco Animal Supplies Stores Inc.
11.2021 - 08.2022
- Consistently tracked cash intake and managed cash output by preparing nightly deposit bags
- Delegated assignments to meet coverage and service demands
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Prioritized our animals and their health utilizing detailed hourly check ups
- Ensured the sales floor was neat, clean and fully stocked at all times
Sales Associate
Petco Animal Supplies Stores Inc.
10.2021 - 11.2021
- Accepted promotion to Sales Manager in November
- Upheld store visual appeal by organizing and merchandising, to engage customers and promote specific merchandise.
- Quickly gained knowledge of products, services and procedures for constant hands-on animal care
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns, product shipment and customer orders
Crew Member
AMC Theatres
05.2021 - 09.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Worked as Box Office cashier, Usher and Concessionist while ensuring the building was consistently neat and sanitary
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Carters Oshkosh
10.2019 - 04.2021
- Increased sales by offering advice on purchases and promoting additional products, especially the store credit card
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Medical Receptionist
Surgical Sock Shop II DBA The Compression Store
02.2019 - 10.2019
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
Education
High School Diploma -
Spring Valley High School
Spring Valley, NY06.2021
Skills
- Coaching and Mentoring
- Product Knowledge
- Goals and Performance
- Sales Presentation
- Cash Handling and Management
- Key Holder Experience
Languages
English
Timeline
Bank Teller
Wells Fargo
05.2023 - Current
Sales Manager
The Childrens's Place
08.2022 - 01.2023
Assistant Manager
Petco Animal Supplies Stores Inc.
11.2021 - 08.2022
Sales Associate
Petco Animal Supplies Stores Inc.
10.2021 - 11.2021
Crew Member
AMC Theatres
05.2021 - 09.2021
Sales Associate
Carters Oshkosh
10.2019 - 04.2021
Medical Receptionist
Surgical Sock Shop II DBA The Compression Store
02.2019 - 10.2019
High School Diploma -
Spring Valley High School
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