Samantha Nelson
Myrtle Beach,SC
Summary
Results-driven, diligent and experienced hospitality professional with 10+ years of experience in fine dining, bartending, and food service.
Proven track record of delivering exceptional customer service and managing high-volume environments.
Skilled in restaurant management, customer service, bartending/serving and food preparation.
Proven in handling cash and inventory, and excelling in shift management and communication skills.
Proficient in Microsoft Office and POS systems.
Holds 5-10 year experience in retail and cashiering. Loves working with people, and maintaining a positive attitude.
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about stocking and rotation procedures. Comfortable lifting up to 50 pounds.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
Work History
Stocked
Target
Myrtle Beach, South Carolina
11.2024 - Current
- Received and processed incoming shipments of merchandise.
- Stocked shelves with newly arrived products.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Organized storage areas for efficient use of space.
- Provided customer service by answering questions about product location, price and availability.
- Assisted with store displays and window dressing as needed
- Ensured that all products were labeled properly before stocking the shelves.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Palletized merchandise for easy movement to sales floor locations.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Server/Bartender
Bistro90
Longs, SC
06.2024 - Current
- Fine dining
- 10+ years experience
- Upheld the restaurant's high standards of etiquette, hospitality, and customer service
- Must have exceptional customer service skills
- Must be knowledgeable of fine dining etiquette and 18 steps of service
- Must strive to give guests the best dining experience possible
- Hard work, dedication/commitment, and team work are a must
- Provided excellent customer service to ensure satisfaction.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided guests with information about menu items, made suggestions and took orders.
- Ensured food presentation met high-quality standards before serving to guests.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Informed customers of daily specials and signature menu items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
Beverage Cart Attendant
Barefoot resort and golf
North Myrtle Beach, SC
03.2013 - 05.2023
- Full time beverage cart attendant at a high volume, busy golf course
- Must have outstanding people skills and communication skills
- Needed exception time management
- Worked 10+ hours with little breaks, so needed to be very dedicated to customers
- Handled large amounts of cash and inventory
- Having a positive and fun attitude was a must!
- Assisted customers with beverage selection and order fulfillment.
- Stocked shelves with a variety of beverages including beer, wine, cocktails, juices, soda, and water daily.
- Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
- Cleaned and maintained the beverage cart on a daily basis.
- Checked ID's and restricted underage customers from purchasing alcoholic beverages.
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Replenished supplies such as cups, napkins, straws, stirrers, ice. throughout shift.
- Greeted guests in a friendly manner while providing excellent customer service.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
- Monitored inventory levels closely and restocked items when necessary.
- Assisted fellow team members when needed to ensure optimal efficiency during shifts.
- Informed management about any issues related to equipment malfunctions or damaged merchandise.
- Verified that all areas of the beverage cart were properly sanitized before opening for business each day.
- Stocked beverage cart fully to engage in rounds on golf course.
- Kept accurate records of sales, inventory, and customer feedback for management review.
Education
Some college - Bioengineering
Coastal Carolina University
Conway, SC01.2012
Skills
- Food and beverage management
- Bartending
- Restaurant Experience
- Serving Experience
- Microsoft Office
- Food Preparation
- Upselling
- POS
- Food Service
- Retail Sales
- Restaurant Management
- Cashiering
- Customer service
- Communication skills
- High volume
- 10 plus years in hospitality
- 10 plus years in retail
- Host/Hostess
- Shift Management
- Cash Handling
- Daily specials memorization
- Team member support
- Suggestive selling
- POS operation
- Positive and professional
- Food and beverage pairings
- Service prioritization
- Sales expertise
- Strong work ethic
- Hospitality service expertise
- Professional appearance
- Guest relations management
- High volume dining
- Supply restocking
- Price checking
- Clear communication
- Money handling
- Signing and pricing
- Product organization
- Warehouse operations
- Friendly and personable
- Warehouse equipment operation
- Punctual and reliable
- Workplace organization
- Merchandise display
- Physical stamina
- Warehouse safety
- POS systems
- Positive attitude
- Workflow efficiency
- Willing to learn
Timeline
Stocked
Target
11.2024 - Current
Server/Bartender
Bistro90
06.2024 - Current
Beverage Cart Attendant
Barefoot resort and golf
03.2013 - 05.2023
Some college - Bioengineering
Coastal Carolina University