Samantha Nethery
Henrico,VA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Education in medical billing and coding with extensive problem-solving and data entry experience. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Carreras Construction
03.2019 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Insurance Agent
Insurance Doctor
01.2014 - 02.2019
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Education
Medical Billing & Coding Diploma -
Bryant & Stratton College
Online05.2024
High School Diploma -
Douglas Freeman High School
Richmond, VA06.2010
Skills
- ICD-10-CM/PCS
- CPT AND HCPCS Level II coding
- Data entry
- Attention to detail
- Medical terminology
- Research
- Medical records
- Anatomy and Physiology
- Reimbursement methodologies
- Medical documentation
- Health information technology
Timeline
Administrative Assistant
Carreras Construction
03.2019 - Current
Insurance Agent
Insurance Doctor
01.2014 - 02.2019
Medical Billing & Coding Diploma -
Bryant & Stratton College
High School Diploma -
Douglas Freeman High School
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