Samantha Nichols
Canton,OH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Food and Beverage Server
Willow Bistro
2016.08 - 2023.07
- Processed orders and sent to kitchen employees for preparation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Checked on guests throughout meal to attend to needs and provide great service.
Education
Associate of Science -
Kent State University
Kent, OH2026
Cosmetology
Paul Mitchell
Cleveland, OH2022
High School Diploma -
Canton South High School
Canton, OH2018
Skills
- Point of sale operation
- Bill computation
- Decision-Making
- Workflow Coordination
- Process Monitoring
- Guest Relations
Timeline
Food and Beverage Server
Willow Bistro
2016.08 - 2023.07
Associate of Science -
Kent State University
Cosmetology
Paul Mitchell
High School Diploma -
Canton South High School