Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Nichols

Canton,OH

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
7
years of professional experience

Work History

Food and Beverage Server

Willow Bistro
08.2016 - 07.2023
  • Processed orders and sent to kitchen employees for preparation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Checked on guests throughout meal to attend to needs and provide great service.

Education

Associate of Science -

Kent State University
Kent, OH
2026

Cosmetology

Paul Mitchell
Cleveland, OH
2022

High School Diploma -

Canton South High School
Canton, OH
2018

Skills

  • Point of sale operation
  • Bill computation
  • Decision-Making
  • Workflow Coordination
  • Process Monitoring
  • Guest Relations

Timeline

Food and Beverage Server

Willow Bistro
08.2016 - 07.2023

Associate of Science -

Kent State University

Cosmetology

Paul Mitchell

High School Diploma -

Canton South High School
Samantha Nichols