Hi, I’m
Samantha Nixon
Mossyrock,WA
Summary
Hardworking employee enthusiastic about learning.
Friendly and reliable with positive attitude and excellent customer service skills.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
13
years of professional experience
Work History
Mayfield Lake Grocery
Cashier
05.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Guided customers through product selections based on their preferences.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
White Pass Ski Area
Cashier
11.2014 - 04.2015
Job overview
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Summer Winds Nursery
Cashier
09.2013 - 11.2013
Job overview
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
Warren Properties Inc
Assistant Apartment Manager
01.2013 - 08.2013
Job overview
- Completed annual rent calculations using housing database software.
- Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
- Prepared and processed lease and rental applications
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maintained accurate records of tenant information, ensuring efficient communication between management and residents.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Managed vendor relationships to ensure quality services were provided at competitive prices.
- Coordinated maintenance requests with appropriate personnel, ensuring timely completion of repairs and minimal disruption to tenants'' lives.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Facilitated smooth move-in experiences for new tenants by preparing lease paperwork and conducting comprehensive walkthroughs.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Provided exceptional customer service, building strong relationships with both current and potential residents.
- Handled sensitive situations diplomatically, acting as a liaison between tenants experiencing conflicts with neighbors or other property-related issues.
Dismal River Golf Club
Housekeeper
05.2012 - 10.2012
Job overview
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Penn Foster925 Oak St, Scranton, PA 18515
High School Diploma
05.2010
Skills
- Schedule Management
- Customer rapport
- Time Management
- Patience and understanding
- Relationship Building
- Safety Management
- Critical Thinking
- Task Prioritization
- Calm Under Pressure
- Cash handling and management
- Professionalism and courtesy
- Product restocking
- POS system operations
- Guest inquiries
- ID verification
- Multitasking and organization
Timeline
Cashier
Mayfield Lake Grocery
05.2024 - Current
Cashier
White Pass Ski Area
11.2014 - 04.2015
Cashier
Summer Winds Nursery
09.2013 - 11.2013
Assistant Apartment Manager
Warren Properties Inc
01.2013 - 08.2013
Housekeeper
Dismal River Golf Club
05.2012 - 10.2012
Penn Foster
High School Diploma
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