Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMANTHA Nolan

Orange City,FL

Summary

Adept at enhancing workplace cleanliness and customer satisfaction, my tenure at The Cleaning and Maintenance Couple showcased my proficiency in cleaning and sanitizing, alongside my exceptional customer service skills. Spearheaded deep-cleaning projects, significantly improving space hygiene and client contentment without exceeding deadlines. My conscientious approach and active listening have been pivotal in fostering team collaboration and ensuring safety in handling cleaning materials.

Overview

1
1
year of professional experience

Work History

Cleaner

The Cleaning and Maintenance Couple
05.2022 - 04.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Education

Business

Okeechobee High
06.2002

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Active Listening
  • Quality Control
  • Restroom Servicing
  • Conscientious and Detail-Oriented
  • Checklists and Recordkeeping
  • Fixture Cleaning and Polishing
  • Floor Polishing and Buffing
  • Furniture Moving

Timeline

Cleaner

The Cleaning and Maintenance Couple
05.2022 - 04.2023

Business

Okeechobee High
SAMANTHA Nolan