Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
OfficeManager

Samantha Noria

Dallas,TX

Summary

Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering Number-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints. Productive Seller possessing superior customer service mindset and Number years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities. Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry. Prosperous Job Title with proven track record of delivering outstanding customer service and creative solutions to drive sales and profitability. Skilled in developing pricing and promotions and responding to customer inquiries and feedback. Passionate about delivering quality products and services to customers and developing lasting relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

7
7
years of professional experience

Work History

Inventory Leader

Geodis Logistics
02.2023 - 12.2023
  • Improved inventory accuracy by implementing efficient tracking and management systems.
  • Streamlined warehouse processes for increased productivity and reduced operational costs.
  • Optimized storage space utilization with effective organization and layout planning.
  • Enhanced team performance by providing regular training and performance evaluations.
  • Implemented safety protocols, reducing workplace accidents and maintaining a secure environment.
  • Reduced order processing time through improved picking and packing procedures.
  • Collaborated with cross-functional teams to streamline supply chain operations for optimized efficiency.
  • Conducted regular audits to maintain accurate inventory records and identify discrepancies.
  • Developed seasonal inventory forecasts based on historical data analysis, ensuring optimal stock levels were maintained throughout the year.
  • Managed vendor relationships, resolving issues promptly to minimize disruptions to the supply chain process.
  • Implemented automated systems for enhanced efficiency in managing large volumes of products within tight deadlines.
  • Oversaw the implementation of lean practices in warehouse operations for increased productivity and waste reduction measures.

Head Cashier

Lowes Home Improvment
03.2021 - 07.2023
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Streamlined the checkout process for improved customer experience and reduced wait times.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Operated cash register to record transactions accurately and efficiently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.

Shipping and Receiving Lead

Amazon
01.2022 - 09.2022
  • Assisted with implementing security system for inventory room.
  • Streamlined shipping and receiving processes by implementing an efficient inventory management system.
  • Reduced order processing time with effective communication between departments for seamless workflow.
  • Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Doctor's Assistant

Georgetown Behavioral Hospital
04.2020 - 10.2020
  • Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
  • Educated patients on variety of infectious disease issues, nutrition, obesity, and smoking cessation to improve overall health and wellness.
  • Conducted physical examinations to assess patients' health and current condition for optimal treatment.
  • Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
  • Assisted physicians during surgeries and other medical procedures to treat patients appropriately and safely.
  • Rapidly analyzed and responded to critical situations such as cardiovascular, abdominal, and neurological in emergency situations.
  • Managed chronic conditions by monitoring patient health and treatment plan progress to make necessary adjustments in care.
  • Participated as monitoring physician in clinical trials of medications and treatments.
  • Researched industry innovations and emerging treatments to improve care delivery.
  • Oriented and trained new staff on proper procedures and policies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Referred to and consulted with physicians and other healthcare providers on patient care.

School Custodian

Georgetown ISD
03.2017 - 01.2020
  • Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
  • Reduced maintenance costs by routinely inspecting and maintaining cleaning equipment for optimal performance.
  • Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
  • Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
  • Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
  • Maintained inventory of cleaning supplies and materials while staying within budget constraints set by the school administration.
  • Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, and snow removal when necessary.
  • Increased energy efficiency within the school by monitoring lighting usage and adjusting settings accordingly during off-hours or low-traffic periods.
  • Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
  • Safeguarded sensitive student information through proper handling of confidential documents requiring disposal or storage.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Moved furniture for cleaning and set up for special events.
  • Checked in and stocked inventory throughout facility.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Kept building spaces premises clean inside and outside.
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.

Education

N/A -

East View High School
Georgetown, TX
2020

Skills

  • Inventory Management
  • Vendor Relations
  • Demand Forecasting
  • Process Improvement
  • Fast learner

Accomplishments

  • Collaborated with team of Number in the development of Project name.
  • Resolved product issue through consumer testing.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.

Languages

English
Full Professional

Timeline

Inventory Leader

Geodis Logistics
02.2023 - 12.2023

Shipping and Receiving Lead

Amazon
01.2022 - 09.2022

Head Cashier

Lowes Home Improvment
03.2021 - 07.2023

Doctor's Assistant

Georgetown Behavioral Hospital
04.2020 - 10.2020

School Custodian

Georgetown ISD
03.2017 - 01.2020

N/A -

East View High School

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Samantha Noria