Samantha Octtaviani
HR Coordinator
Brooklyn,NY
Summary
Dedicated, professional leader with proven success in improving operations and solving problems. Ready to leverage experience and skills to take on new professional challenges within the Human Resources field. Motivated to learn, grown and excel within and make a positive impact. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Supervisor
Starbucks
New York, NY
04.2019 - Current
- Built, managed and coached teams of up to 30 employees, overseeing hiring, training, and professional growth of employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Interviewed and oversaw training of new employees.
- Increased customer retention by improving employee motivation & engagement.
- Experience handling discreet and sensitive information.
- Experience organizing product, equipment and documentation.
Supervisor
Nature's Grill
Brooklyn, NY
04.2015 - 12.2017
- Opened and closed store by counting registers, making deposits and storing and filing all daily paperwork.
- Managed over 200 customer orders daily & overseen all operations during shift.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ 09.2018 - 05.2023
Skills
Interviewing & Onboarding
Leadership
Process Improvement
Confidentiality Management
Business Analysis & Problem Solving
Teaching & Training
Prioritizing & Planning
Team Building
Certification
Food Handler's Certificate
Timeline
HTML, CSS & Boostrap
08-2021
Supervisor
Starbucks
04.2019 - Current
Food Handler's Certificate
04-2019
Bachelor of Arts - Business Administration
Arizona State University
09.2018 - 05.2023
Supervisor
Nature's Grill
04.2015 - 12.2017