Samantha Oliver
Elkin,NC
Summary
Former Nutrition Director experienced in developing healthcare programs designed to improve maternal and child healthcare services at the state and local level. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
10
10
years of professional experience
Work History
Director of Nutrition- WIC
Surry Government
Dobson, NC
12.2019 - 02.2024
- Mentored junior staff members, providing guidance and support as they progressed through their professional development journeys.
- Enhanced staff expertise through ongoing training and professional development opportunities for dietitians and support staff.
- Developed, implemented, and documented in-service education programs for nutrition personnel, providing targeted continuing education and training.
- Developed goals and objectives for clinical nutrition program to maintain quality and tailored care.
- Established and maintained policies, standards and programs, providing tailored nutritional care for residents and patients.
- Developed community outreach initiatives focused on promoting healthier eating habits and lifestyles within the local population.
- Collaborated with local health departments and other community partners
- Initiated programs to address the health needs of families with an emphasis on women and children
- Assessed clients eligibility for federal and state benefits programs
- Promoted appropriate health habits and practices through outreach materials and presentations
- Analyzed program data to assist in strategic decision-making
- Counseled patients regarding specific dietary needs
- Managed the WIC budget and executed budget amendments for the fiscal year
- Educated the public regarding community health resources.
- Conducted thorough assessments of patient nutritional needs, utilizing evidence-based practices to inform recommendations.
- Participated in strategic planning initiatives, lending subject matter expertise in the realm of clinical nutrition to inform organizational decision-making processes.
- Cultivated strong relationships with key stakeholders across various departments within the organization, facilitating open communication channels for effective problem-solving efforts.
- Established key partnerships with vendors to secure high-quality food products at competitive prices, while maintaining strict adherence to budgetary constraints.
- Led a team of nutrition professionals, fostering a positive working environment that encouraged growth and collaboration.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
ADMINISTRATIVE ASSISTANT
WASHINGTON ARMY NATIONAL GUARD
CAMP MURRAY, WA
06.2018 - 09.2018
- Managed annual budget for environmental program
- Track expenses and purchases of environmental program
- Answered phone calls and assisted customers over the phone
- Process credit card payments, invoices, and purchase orders
- Perform filling duties and maintain accurate customer files and contracts.
NUTRITION ASSISTANT
MULTICARE
TACOMA, WA
05.2018 - 09.2018
- Delivery and pick-up of patient meal trays
- Processing meal orders and monitoring diet orders for appropriate menu modification and accuracy of patient trays.
NUTRITIONIST
SODEXO INC
ELKIN, NC
04.2017 - 10.2017
- Collaborated extensively with interdisciplinary care team to meet the nutritional needs of each resident
- Reviewed records and assessed the nutritional condition of at-risk patients, including those with unplanned weight changes
- Coordinated nutrition care with other members of the health care team
- Calculated nutritional requirements and assessed the adequacy of diet and nutrition support
- Counseled patients regarding specific dietary needs.
NUTRITION DIRECTOR
CALDWELL COUNTY HEALTH DEPT
LENOIR, NC
06.2014 - 07.2017
- Mentored junior staff members, providing guidance and support as they progressed through their professional development journeys.
- Enhanced staff expertise through ongoing training and professional development opportunities for dietitians and support staff.
- Developed, implemented, and documented in-service education programs for nutrition personnel, providing targeted continuing education and training.
- Developed goals and objectives for clinical nutrition program to maintain quality and tailored care.
- Established and maintained policies, standards and programs, providing tailored nutritional care for residents and patients.
- Developed community outreach initiatives focused on promoting healthier eating habits and lifestyles within the local population.
- Collaborated with local health departments and other community partners
- Initiated programs to address the health needs of families with an emphasis on women and children
- Assessed clients eligibility for federal and state benefits programs
- Promoted appropriate health habits and practices through outreach materials and presentations
- Analyzed program data to assist in strategic decision-making
- Counseled patients regarding specific dietary needs
- Managed the WIC budget and executed budget amendments for the fiscal year
- Educated the public regarding community health resources.
- Conducted thorough assessments of patient nutritional needs, utilizing evidence-based practices to inform recommendations.
- Participated in strategic planning initiatives, lending subject matter expertise in the realm of clinical nutrition to inform organizational decision-making processes.
- Cultivated strong relationships with key stakeholders across various departments within the organization, facilitating open communication channels for effective problem-solving efforts.
- Established key partnerships with vendors to secure high-quality food products at competitive prices, while maintaining strict adherence to budgetary constraints.
- Led a team of nutrition professionals, fostering a positive working environment that encouraged growth and collaboration.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
MASTERS OF SCIENCES - NUTRITION EDUCATION
NORTHEASTERN UNIVERSITY
01.2017
BACHELOR OF SCIENCE - FOOD AND NUTRITION; DIETETICS
APPALACHIAN STATE UNIVERSITY
01.2013
Skills
- Supervisor experience
- Budgeting and financial management
- WIC knowledge and community health field background
- Strong communication skills, self-starter, creative, and flexible
- Excellent interpersonal skills, detail-oriented and compassionate
- Experience with low income and homeless populations
- Nearly 12 years of customer service experience, reliable transportation, and skilled at multitasking
- Event planning and coordination
- Health Promotion
- Partnership Building
- Public Health
- Nutrition expertise
- Purchasing management
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Reliable and Responsible
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Collaboration and Teamwork
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Team Leadership
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Safe Food Handling
- Relationship Building
- Calm and Pleasant Demeanor
- Scheduling Staff
- Employee Supervision
- Delegating Assignments and Tasks
- Team building
- Task Prioritization
- Work Planning and Prioritization
- Supply Ordering and Management
- Self Motivation
- Coaching and Mentoring
- Interpersonal Skills
- Conflict Resolution
- Recruitment and hiring
- Operations Management
- Goal Setting
- Professionalism
- Interpersonal Communication
- Scheduling
- Strategic Planning
- Quality Control
- Building Maintenance
- Training and Onboarding
- Employee Performance Evaluations
- Staff Supervision
- Time management abilities
- Inventory Management
- Adaptability
- Written Communication
- Quality Assurance
- Professional Demeanor
- Payroll Administration
References
List of references will be available upon request
Timeline
Director of Nutrition- WIC
Surry Government
12.2019 - 02.2024
ADMINISTRATIVE ASSISTANT
WASHINGTON ARMY NATIONAL GUARD
06.2018 - 09.2018
NUTRITION ASSISTANT
MULTICARE
05.2018 - 09.2018
NUTRITIONIST
SODEXO INC
04.2017 - 10.2017
NUTRITION DIRECTOR
CALDWELL COUNTY HEALTH DEPT
06.2014 - 07.2017
MASTERS OF SCIENCES - NUTRITION EDUCATION
NORTHEASTERN UNIVERSITY
BACHELOR OF SCIENCE - FOOD AND NUTRITION; DIETETICS
APPALACHIAN STATE UNIVERSITY