Clive Dixon Jr
The Southwood Assisted Living
8
years of professional experience
1
Certification
Dynamic healthcare professional with a strong business acumen and a passion for enhancing patient experiences. Committed to driving revenue growth while delivering exceptional customer service to residents and their families. Proven ability to foster a positive and energetic team culture that promotes high staff morale, leading to a productive facility environment. Dedicated to ensuring residents' happiness and well-being, ultimately contributing to a thriving and healthy community.
Work History
Executive Director
3 Years 3 Months- Serve as the leader of the community, overseeing all day-to-day operations and ensuring residents are receiving exceptional care and service
- Facility liaison with residents, families, vendors, providers, county and state officials
- Communicate effectively, exercise patience and understanding, and quickly resolve problems and conflicts that arise daily.
- Oversee the daily operations of all community departments, working closely with community department heads to ensure resident, family, and associate satisfaction
- Lead and manage the community department heads
- Responsible for filling in as when necessary
- Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing, and performance management in all areas of the community
- Operates within established budgetary guidelines
- Managing 1 Million dollar budget
- Hold meetings with residents and families to discuss and resolve customer concerns
- Maintain and ensure ongoing compliance with all state, local and federal regulations
- Provide community tours and building rapport with current and prospective residents daily
- Maintain the property to our highest standards, including ensuring available rooms are move-in ready by addressing issues head on
Director of Admissions & Marketing
4 Months- Marketing manager for a 230 bed skilled nursing facility with a 56 bed memory care unit
- Hosting/attending marketing events in the community
- Admissions manager for patients who have been accepted to skilled nursing facilities
- Approve/decline patient referrals according to facility capacity
- Experience in NC Medicaid, Managed Medicaid, Medicaid Pending, Private Pay, Traditional Medicare, Managed Medicare, and Hospital Contracts
- Construct facility tours for potential residents
- Manager of the welcome committee with assistance from long-term residents
- Visit local hospitals to extend bed offers to patients seeking long term, short term, and respite/hospice placement
Marketing & Admissions Director
1 Year 2 Months- Marketing manager for a 120 bed skilled nursing facility
- Hosting/attending marketing events in the community
- Admissions manager for patients who have been accepted to skilled nursing facility
- Approve/decline patient referrals according to facility capacity
- Experience in NC Medicaid, Managed Medicaid, Medicaid Pending, Private Pay, Traditional Medicare, Managed Medicare, and Hospital Contracts
- Construct facility tours for potential residents
- Manager of the welcome committee with assistance from long-term residents
- Travel to different Principle LTC facilities to assist with admissions and marketing
- Visit local hospitals to extend bed offers to patients seeking long term, short term, and respite/hospice placement
- Met and exceeded quarterly census goals
Nursing Administrative Assistant
2 Years 3 Months- 130 bed Skilled Nursing Facility schedule manager for over 120 CNAs, LPNs, and RNs
- Manage time off request, call-outs, and disciplinary action according to Human Resources policies
- Coordinating schedule to meet state requirements for employee to resident ratio
- Manage 11 healthcare staffing agencies for monthly facility needs
- Maintain all employee background checks, drug test, TB test, certification/license verification, and employees continuing education
- Responsible for day-to-day operations in long-term-care setting, effective written and oral communication, making decisions to contribute to staffing under the direction of the Director of Nursing, Assist
- Director of nursing, Licensed Nursing Home Administrator, Human Resources, CFO, and CEO
- Skilled nursing scheduling compliance
- Compliance for continuing education in nursing department
- Responsible for covering the floor during staffing shortages
- On-call for nursing department
PRN Travel CNA
10 Months- Temporary travel certified nurse assistant
- Consultant for CEO with staff evaluation as needed during COVID-19
- Travel to different facilities PRN to assist with staffing needs
- Supervise and train nursing pool staff members
Certified Nurse Assistant
2 Years- Assisted 10-15 residents with simple tasks such as bathing, eating, dressing, and toileting
- Respond to calls from patients for assistance or treatment
- Encourage residents to participate in daily activities
- Data entry according to patient care provided
Director of Operations/Staff Coordinator
2 Years 6 Months- Company Overview: NxtGeneration is a non-profit organization, better classified as a youth movement
- Responsible for daily operations for 2 locations with 10 staff members
- Hiring and firing as needed
- Creating work schedules for staff members
- Filling in for any call outs
- Managed outside vendors and ensured invoices were resolved
- Conflict resolution for grievances/concerns for staff, youth, and family members
- Recruiting for all positions
- Manage operations for multiple locations
- Develop strategic financial and operational planning
- Ensuring safety and compliance
- Implement efficient workflows
- Reducing Cost
- Problem solving
- Customer satisfaction
Certified Nurse Assistant
7 Months- Assisted 10-15 residents with simple tasks such as bathing, eating, dressing, and toileting
- Respond to calls from patients for assistance or treatment
- Encourage residents to participate in daily activities
- Data entry according to patient care provided
Office Assistant/Game Day Operations
6 Months- Assisting the CEO, coaches, and other associates in the University athletics department
- Responsible for game day operations and ensuring the game runs efficiently assisting official referees, incoming sports teams, meal preparation, and court cleaning manager during the games
Certified Nurse Assistant
3 Months- Assisted clients in their homes with activities of daily living
- Administer medication, change bandages, and administer oxygen
- Record client care provided and report changes to the supervisor
- Transport clients to different places (store/pharmacy)
Education
High School diploma
Certified Nurse Assistant Certification
Bachelor of Science - Healthcare Management
Bachelor of Science - Healthcare Management & Masters in Healthcare Administration
NC Assisted Living Administrator License
Skills
Budget Management
Healthcare Compliance
Concern/Grievance coordinator
Supervisor Experience
Public Relations
Medical Terminology
Leadership in large groups
Public Speaking
Human Resources
Mentoring
Health Science
Medical Program Facilitator
Microsoft Office/Excel/Powerpoint
Data Entry
Experienced CNA
Effective written & oral communication
Healthcare Marketing
Strategic planning
Certification
- NC Certified Nurse Assistant - Status : Active
- NC Assisted Living Administrator License - Status : Active
- Adult CPR / AED CPR Certification - Status : Active
Awards
Eagle Scout Rank
Timeline
Executive Director
The Southwood Assisted Living
07.2023 - CurrentRead More
Director of Admissions & Marketing
Alliance Health Group
02.2023 - 06.2023Read More
Marketing & Admissions Director
Principle LTC LLC
12.2021 - 02.2023Read More
PRN Travel CNA
Ashlen Staffing Solutions
01.2021 - 11.2021Read More
Nursing Administrative Assistant
Providence Place Senior Health & Housing CCRC
04.2020 - 07.2022Read More
Certified Nurse Assistant
Liberty Healthcare Management
10.2019 - 10.2021Read More
Certified Nurse Assistant
Maple Grove Health & Rehab
09.2018 - 04.2019Read More
Director of Operations/Staff Coordinator
NxtGeneration-The Movement
08.2017 - 02.2020Read More
Office Assistant/Game Day Operations
Winston-Salem State Athletics
08.2017 - 02.2018Read More
Certified Nurse Assistant
Caring Hands Home Health Care
06.2017 - 09.2017Read More
Weaver Academy
Certified Nurse Assistant Certification
Read More
Winston-Salem State University
Bachelor of Science from Healthcare Management
Read More
Walden University (Accelerated Masters Program)
Bachelor of Science from Healthcare Management & Masters in Healthcare Administration
Read More
Home Again Education(AIT)
NC Assisted Living Administrator License
Read More
Southeast Guilford High School
High School diploma
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