SAMANTHA ORIGGI
Rockland,USA
Summary
Accomplished professional with expertise in pharmaceutical manufacturing at Vertex Pharmaceuticals, excelling in regulatory compliance and quality assurance. Proven track record in enhancing customer retention by 15% through effective communication and problem-solving. Proficient in MS Office and GMP adherence, ensuring operational excellence and safety in high-stakes environments.
Overview
10
10
years of professional experience
Work History
Manufacturing Operator
Vertex Pharmaceuticals
Boston, MA
04.2025 - Current
- Followed safety protocols to maintain a safe working environment for all staff.
- Followed batch records, SOPs, policies, and all other relevant work instructions to ensure the successful and compliant operation of the drug product facility.
- Performed daily manufacturing tasks, including cell processing, sterile filling, and equipment assembly/disassembly.
- Interacted with computerized systems and automated process equipment.
Associate Downstream Manufacturing
ThermoFisher Scientific
Plainville, MA
08.2024 - Current
- Inspect finished product to assure adherence to specifications such as appearance, foreign substances and packaging or labeling requirements as required.
- Assist with manufacturing batch records reconciliation.
- Adhere to SOP's, Batch Records, and Work Instructions by living the Quality values every day and holds peers across the site accountable as well.
- Support the on-time closure of Nonconformance's/ CAPAs.
- Identify and communicate items requiring escalation; execute post escalation decisions.
- Accurately records and analyzes batches against standards all processing data gathered from instruments, etc. to ensure operating standards are met.
Formulation Technician
ThermoFisher Scientific
Cambridge, MA
11.2023 - 08.2024
- I support cGMP activities to ensure the manufacturing of safe, quality and effective drug products to our clients.
- Performing equipment cleaning, setup and assembly per the related equipment SOPs.
- Performing hands-on activities following detailed protocols, PBRs and SOPs, to complete production runs in an efficient, safe, and correct manner.
- Accurately following production documents, standard operating procedures (SOP's) and current good manufacturing practices (cGMPs).
- Monitoring operations for deviations, quality risk, or mechanical problems and elevate issues as needed.
- Actively participating in company sponsored training programs such as safety meetings, procedure awareness and new process or quality information.
Mechanic I
ERMC
Boston, MA
01.2020 - 11.2023
- Performing service, diagnostics, and repairs on jetways and conveyor belt systems.
- Contributing to repeat and referral business through strong problem-solving skills, commitment to top-quality workmanship, and excellent customer service.
- Interpreting technical specifications and providing leadership to other mechanics to increase repair accuracy, minimize lost time, and ensure safety compliance.
- Participating in continuous training and professional development activities to maintain current knowledge of rapidly advancing mechanical technologies.
Control Room Operator
ERMC
Boston, MA
01.2020 - 11.2023
- Following safety guidelines to minimize workplace hazard and protect fellow workers.
- Analyzing variations in operating conditions and interpreting heat and oil levels to troubleshoot airport equipment and solve operational problems.
- Updating computer date logs and preparing reports to inform the next shift about notable needs and incidents.
Merchandising Associate
Home Depot
Rockland, MA
07.2019 - 12.2019
- Fulfilled functions as a cashier, recovered the floor, and helped with cash pickups.
- Maintained a clean and organized stockroom, and accurately recorded inventory counts.
- Utilized interpersonal communication skills to work effectively with people from diverse professional and cultural backgrounds.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Implemented ideas for improved customer service and store efficiency, such as innovative ways to display merchandise.
- Actively pursued personal learning and development opportunities to improve communication and work performance.
Customer Service Associate
Home Depot
Rockland, MA
01.2016 - 06.2019
- Increased customer retention by 15% and added new customers, increasing company production by 20%.
- Utilized exceptional listening skills to clearly and precisely address customer inquiries in a professional manner, both in person and over the phone.
- Received awards for exemplary customer service that increased customer renewals.
- Created customer satisfaction surveys to drastically reduce potential problems.
Education
High School Diploma -
Ingenieria
Lima, PeruBiotechnology Certification -
Quincy College
Quincy, MASkills
- MS Office proficiency
- Sampling techniques
- Quality control and assurance
- Data analysis
- Pharmaceutical knowledge
- Regulatory compliance
- Good manufacturing practices (GMP)
- Effective communication
- Safety protocols and procedures
- Batch record management
- cGMP adherence
- Hazardous materials handling
Languages
- Spanish
- Portuguese
- English, Bilingual
- Spanish, Bilingual
- Portuguese, Professional Proficiency (ILR Level 3)
Timeline
Manufacturing Operator
Vertex Pharmaceuticals
04.2025 - Current
Associate Downstream Manufacturing
ThermoFisher Scientific
08.2024 - Current
Formulation Technician
ThermoFisher Scientific
11.2023 - 08.2024
Mechanic I
ERMC
01.2020 - 11.2023
Control Room Operator
ERMC
01.2020 - 11.2023
Merchandising Associate
Home Depot
07.2019 - 12.2019
Customer Service Associate
Home Depot
01.2016 - 06.2019
High School Diploma -
Ingenieria
Biotechnology Certification -
Quincy College