Samantha Orr
Covington,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Financial Representative
Lifetime Financial Growth
06.2023 - Current
- Intern, June 2023 - July 2023
- Met with customers to assess needs, financial status and eligibility.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Worked with clients with life, long-term care or disability insurance accounts to increase profitability and account longevity.
- Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
- Provided ongoing education to clients on relevant financial topics, empowering them to make informed decisions about their future.
Assistant Manager
Urban Outfitters, Inc.
03.2021 - 07.2023
- Part-Time, Sales Associate, March 2021 - May 2022
- Full-Time, Key-Holder, May 2022 - February 2023
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Created employee schedules to align coverage with forecasted demands.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reviewed sales and gross profit report to assess company efficiency.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Business Administration
Pepperdine University
Malibu, CA12.2022
High School Diploma -
Indian Hill High School
Cincinnati, OH05.2019
Skills
- Team Leadership
- Attention to Detail
- Issue Resolution
- Customer Relationship Management
- Staff Management
- Business Development Understanding
- Staff Training
- Willing to Learn
Extra Curricular
Pepperdine Cheerleading, 08/2019 to 03/2022
Gamma Rho Chapter of Delta Delta Delta
Director of Administration
Projects
GAMEBREAKERS ACADEMY CONSULTING PROJECT, CHAMPION CONSULTING
BA 498 – Service Leadership and Non-Profits, Pepperdine University, Fall 2022
- I played a leading role in Champion Consulting, a team of five Pepperdine seniors who were focused on consulting projects for nonprofits. The CEO of GameBreakers Academy sought our help to address two critical business challenges: lack of a strong, cohesive marketing strategy and volunteer recruitment, retention, and engagement.
- At the end of the Fall 2022 semester, our team presented the CEO with our recommendations and detailed plans. This included a comprehensive marketing strategy and action plan. The team also created an in-depth volunteer handbook that includes the best practices for volunteer recruitment, engagement, and retention along with a social media guide which details practical ideas for Instagram posts and email marketing. This guide is to be used as a tool for GameBreakers Academy to attract new volunteers and gain better brand awareness. The CEO has since adopted our recommendations as part of the organization’s business plan.
Timeline
Financial Representative
Lifetime Financial Growth
06.2023 - Current
Assistant Manager
Urban Outfitters, Inc.
03.2021 - 07.2023
Bachelor of Science - Business Administration
Pepperdine University
High School Diploma -
Indian Hill High School
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