Samantha Ortiz
Galveston,TX
Summary
I am a dynamic and active person, always ready to work. I develop myself in different work environments with efficiency. I like group work because I feel it is easy to monitor, I am a fast learner and I am able to analyze and develop immediate solutions to problems through statistical tools, I am able to manage databases, in the same way I can program different software and program statistical systems. Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Analyst Intern
ESPOL University
10.2021 - 03.2022
- Identified and resolved problems through root cause analysis and research.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Queried databases for information needed for report processing.
- Optimized core processes to improve business performance and operational agility.
Data Science Intern
ECU 911
05.2022 - 10.2022
- Created data visualization graphics, translating complex data sets into comprehensive visual representations.
- Identified, analyzed and interpreted trends in complex data sets using supervised and unsupervised learning techniques.
- Performed advanced data extraction and data manipulation.
- Collaborated with business partners to understand business objectives.
Quality Analyst
TELCONET S.A.
10.2022 - 03.2023
- Analyzed quality and performance data to support operational decision-making.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Used Tableau, Power BI and Rstudio to create presentations, flowcharts and graphs detailing data analysis results.
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Education
Associate of Applied Science - Statistics
ESPOL University
Ecuador10.2022
Skills
- Library Automation
- Database Maintenance
- Analytics and Metrics
- Monitoring Data Quality
- Rstudio
- Tableau
- Power BI
- Excel
- Python
- MySQL
- HTML
- Visual Studio Code
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Quality Analyst
TELCONET S.A.
10.2022 - 03.2023
Data Science Intern
ECU 911
05.2022 - 10.2022
Analyst Intern
ESPOL University
10.2021 - 03.2022
Associate of Applied Science - Statistics
ESPOL University
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