Samantha Ost
Summary
Versatile Project Manager with 3 years experience in the SaaS ecosystem, and 15 prior years work experience in various management and customer-facing roles. Skills include detailed documentation, forecasting, and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated timeline, resource and budget constraints. Adept collaborator comfortable working with clients from any background in executing projects to achieve company objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Project Manager
Regional Union Organization
01.2024 - Current
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Submitted project deliverables to clients, consistently adhering to quality standards.
Project Manager
Various Managed Service Packages
11.2023 - Current
- Conferred with project personnel to identify and resolve problems.
- Determined project staffing needs and led resource management.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Project Manager
Salesforce Sales/Experience Cloud-(Manufacturer)
09.2023 - 12.2023
- Conducted regular status meetings with stakeholders to track progress.
- Identified potential risks associated with projects and developed mitigation strategies.
- Conferred with project personnel to identify and resolve problems.
- Developed relationships with stakeholders to maximize performance resulting in customer satisfaction.
- Assessed feasibility and scope of projects to ensure successful completion within budget constraints.
Project Manager
Beauty Subscription E-Commerce Company
05.2023 - 11.2023
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Created project status presentations for delivery to customers or project personnel.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
Project Manager
Regional Manufacturer of Outdoor Products
06.2023 - 10.2023
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Managed multiple projects with differning deadlines simultaneously.
- Submitted budget estimates, progress reports and cost tracking reports.
Project Coordinator
Religious Book Publisher
08.2022 - 08.2023
- Project Coordinator
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Ensured compliance with relevant regulations or standards when executing projects across multiple regions.
- Assessed, monitored and reported on work progression.
- Liaised with project manager to evaluate project scope and define milestones and deadlines.
- Created and maintained project documentation to maintain transparency with stakeholders.
Education
Bachelor of Arts -
University of Akron
Akron, OH08-2014
Skills
- Risk Management
- Document Management
- Budgeting and Forecasting
- Project Scope Analysis
- Agile Methodology
- Stakeholder Communications
Certification
- Salesforce Admin
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Business Analyst
Non Project Related Experience
- Designed and led an original online Public Speaking Course aimed at the fully remote staff of my last employer, with an emphasis on overcoming fear of public speaking, camera presence, and learning how to translate technical information to any skill set and experience level. Instructed three sessions of this course for different groups throughout the company.
- Former Childcare, Restaurant Management, and Theatre professional, gaining expertise in emotional intelligence, ability to diffuse volatile situations, anticipate needs before they are expressed, and work effectively with anyone from any background or level of expertise.
Timeline
Project Manager
Regional Union Organization
01.2024 - Current
Project Manager
Various Managed Service Packages
11.2023 - Current
Project Manager
Salesforce Sales/Experience Cloud-(Manufacturer)
09.2023 - 12.2023
Project Manager
Regional Manufacturer of Outdoor Products
06.2023 - 10.2023
Project Manager
Beauty Subscription E-Commerce Company
05.2023 - 11.2023
Project Coordinator
Religious Book Publisher
08.2022 - 08.2023
Bachelor of Arts -
University of Akron
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