Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
10
10
years of professional experience
Work History
Family Service Worker/Quality Assurance Coordinator
CADC Head Start
Hobart , OK
08.2014 - Current
Provided health screenings including: vision, hearing, and developmental.
Obtained and maintained medical records for enrolled students
Assisted families and children with resources to fulfill needs
Developed and implemented safety protocols to ensure compliance with health and safety regulations.
Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
Ensured adherence to established policies and procedures related to child care.
Data entry
Maintained accurate records of children, families, employees, etc.
Collaborated with other agencies to provide resources to families and communities.
Communicated regularly with supervisors regarding progress of projects and completed tasks.
Prepared documentation as required by company policy.
Conducted and lead parent meetings.
Provided parent trainings
Participated in community resource fairs
Maintained trusting relationships with children, families, and co-workers
Education
Family Development Credential - Family Development
University of Connecticut-
08-2019
EMT- Basic - Emergency Medical Technician
Western Oklahoma Technology Center
Burns Flat, OK
10-2015
High School Diploma -
Sulphur High School
Sulphur, OK
05-2001
CNA, Medical Assisting, Phlebotomy - Health Sciences 1 And 2
Southern Oklahoma Technology Center
Ardmore, OK
05-2001
Skills
Computer skills
Good communication skills
Customer Service
Creativity and Innovation
Safety and compliance
Crew support
Resource Management
Leadership
Timeline
Family Service Worker/Quality Assurance Coordinator
CADC Head Start
08.2014 - Current
Family Development Credential - Family Development
University of Connecticut-
EMT- Basic - Emergency Medical Technician
Western Oklahoma Technology Center
High School Diploma -
Sulphur High School
CNA, Medical Assisting, Phlebotomy - Health Sciences 1 And 2
Southern Oklahoma Technology Center
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