Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Padilla

Indio,CA

Summary

Medical Case Manager with a proven track record at DAP Health, excelling in patient advocacy and crisis intervention. Expert in developing individualized care plans and addressing barriers to care, fostering teamwork and enhancing patient outcomes. Committed to improving healthcare access and ensuring compliance with standards through effective problem-solving strategies. Expertise in typical standards of care, as well as crisis intervention and special assistance. Professionally performs needs assessments and evaluations to determine appropriate plans, set goals and ultimately improve individual quality of life.

Overview

14
14
years of professional experience

Work History

Medical Case Manager

DAP health
Palm Springs, CA
11.2022 - Current
  • Maintained confidential case documentation.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Conducted home visits for assessments and to provide additional support.
  • Developed individualized care plans in collaboration with healthcare teams.
  • Advocated for clients to resolve medical or personal crises.
  • Addressed barriers to care, including transportation, financial issues, and language barriers.

Group Home Administrator

Creating A Legacy
Indio , California
02.2017 - 11.2022
  • Ensured compliance with health and safety regulations within the office environment.
  • Conducted performance evaluations and recommended training programs for staff development.
  • Processed payroll information according to established guidelines.
  • Facilitated communication between departments to support project completion and goal achievement.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Performed pre-audit research and organized background materials in preparation for external audits.

Behavioral Modification Supervisor

Desert Arc
Rancho Mirage , California
01.2011 - 01.2018
  • Set specific goals for projects to measure progress and evaluate end results.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Developed strategies to improve team performance and productivity.
  • Trained new employees on company policies and procedures.
  • Worked effectively in team environments to make the workplace more productive.
  • Ensured safety of personnel by enforcing safety rules in the workplace.

Education

Business

College of Desert

Skills

  • Case management
  • Patient advocacy
  • Crisis intervention
  • Problem solving
  • Patient rights advocacy
  • Teamwork

Timeline

Medical Case Manager

DAP health
11.2022 - Current

Group Home Administrator

Creating A Legacy
02.2017 - 11.2022

Behavioral Modification Supervisor

Desert Arc
01.2011 - 01.2018

Business

College of Desert