Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Parker

Fitchburg

Summary

Process Engineer with a proven track record at Catalent Pharma Solutions, excelling in data analysis and team collaboration. Spearheaded continuous improvement initiatives, enhancing manufacturing efficiency and compliance with ISO 9001 standards. Recognized for optimizing workflows and delivering exceptional customer service, driving client satisfaction and operational success.

Overview

6
6
years of professional experience

Work History

Process Engineer

Catalent Pharma Solutions
10.2024 - Current
  • Provided rapid technical assistance to production team when issues arose.
  • Optimized manufacturing processes by implementing continuous improvement initiatives and lean methodologies.
  • Implemented lean manufacturing principles improve efficiency, and increase internal customer satisfaction.
  • Streamlined manufacturing processes by identifying inefficiencies and implementing corrective actions
  • Identified problems and specific resolutions to fix defective, damaged, or malfunctioning parts, assemblies, equipment and systems.

Technical Writer

Catalent Pharma Solutions
02.2022 - 10.2024
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed version control and timely updates of documents through effective project tracking and organization skills.
  • Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
  • Conducted thorough investigations to achieve successful case closures and client satisfaction.
  • Evaluated existing workflows and implemented process improvements that increased team efficiency and productivity.

Manufacturing Production Associate

KBI Biopharma
01.2021 - 01.2022
  • Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
  • Made sure that products were produced on time and are of good quality.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.

Independent Contractor

AVEM
10.2019 - 08.2020
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Education

Master of Science - Biotechnology

University of Wisconsin
Madison, WI
05-2026

Bachelor of Science - Chemical And Biological Engineering

Colorado State University
Fort Collins, CO
05-2020

Skills

  • Data analysis
  • Team collaboration
  • Process flow analysis
  • Good manufacturing practices
  • Six sigma methodologies
  • ISO 9001 compliance

Timeline

Process Engineer

Catalent Pharma Solutions
10.2024 - Current

Technical Writer

Catalent Pharma Solutions
02.2022 - 10.2024

Manufacturing Production Associate

KBI Biopharma
01.2021 - 01.2022

Independent Contractor

AVEM
10.2019 - 08.2020

Master of Science - Biotechnology

University of Wisconsin

Bachelor of Science - Chemical And Biological Engineering

Colorado State University