Samantha Parrish
Hackensack,NJ
Summary
Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
AllShifts
11.2022 - Current
- Ensure safety of the patients
- Maintains patient stability by checking vital signs and weight
- Provides patient comfort by utilizing resources and materials; transporting patients
- Answer patient's call bell lights and requests
- Reporting observations of the patient to nursing supervisor
- Provides patient with daily meals and hospitality
Hospitality Aide
Wellington Care Center
06.2022 - 12.2022
- Assists resident with personal cares based on individual plan of care
- Answer call bell lights for patients in a timely manner
- Observes residents and reports status to appropriate staff
- Performs environmental and other responsibilities as assigned (order and cleanliness, reports malfunctioning equipment to maintenance department)
Business Development Center Representative
Riverside Nissan
08.2020 - 03.2022
- Making outbound calls to bring in new leads and managing inbound calls from leads
- Monitoring and contact internet leads
- Setting and confirming, and following up on appointments
- Active listening to the customer's vehicle needs
Security Supervisor
Allied Universal Security Services
04.2019 - 02.2020
- Safety is the number one priority
- Checking posts making sure security professionals are handling the job correctly
- Helping with Access control into the facility
- Helping with field access credentials
- Maintaining order with fan experience
- Assisting with crowd fan control NFL Stadium
Service Sales Associate
AutoEastern Nissan of Meadowlands
11.2017 - 07.2018
- Greet customers and assist with vehicle service check in process
- Place customers in loaner vehicles as needed
- Answer high volume calls & schedule vehicle service appointments
- Ring up vehicle repair order and parts sale orders
Bartender
Sports Bar & Grill
01.2015 - 01.2017
- Mix and serve alcoholic beverages based on customer requests
- Preparing and serving alcoholic beverages, accepting payment from customers
- Cleaning glasses and bar utensils while keeping a sanitary bar area
Dietary Aide
Dellridge Health and Rehabilitation
04.2014 - 05.2015
- Checks accuracy of meal tray against printed tray ticket menu
- Substitutes appropriate foods on tray line as necessary
- Set up tables or other dining areas with attention to cleanliness and order
Sales Associate
Sports Authority
01.2013 - 01.2014
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Directing customers to merchandise within the store
- Meet teams goals
Waitress
Wings Sports Grille
02.2010 - 01.2014
- Providing excellent wait service to ensure satisfaction
- Served quality food and drinks in a timely manner and tended to multiple customers at one time
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Handled cash and credit card transactions and balanced cash drawer at the end of each shift.
- Worked as part of a team to keep the dining room clean and organized during busy hours.
Education
Some College (No Degree) - License Practical Nurse
Lincoln Technical Institute
Paramus, NJSkills
- Customer Service Representatives
- Safety precautions
- Patient care
- HIPAA compliance
- Reliable team player
- Efficient appointment management
Certification
- CPR & AED
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
AllShifts
11.2022 - Current
Hospitality Aide
Wellington Care Center
06.2022 - 12.2022
Business Development Center Representative
Riverside Nissan
08.2020 - 03.2022
Security Supervisor
Allied Universal Security Services
04.2019 - 02.2020
Service Sales Associate
AutoEastern Nissan of Meadowlands
11.2017 - 07.2018
Bartender
Sports Bar & Grill
01.2015 - 01.2017
Dietary Aide
Dellridge Health and Rehabilitation
04.2014 - 05.2015
Sales Associate
Sports Authority
01.2013 - 01.2014
Waitress
Wings Sports Grille
02.2010 - 01.2014
Some College (No Degree) - License Practical Nurse
Lincoln Technical Institute
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