Samantha Parson

• Oversaw daily operations of service team, delegated tasks, placed keg orders, handled money, opened and closed restaurant solo
• Promoted quickly to Lead Server due to positive attitude and drive to learn as much as possible
• Trained for management position and became knowledgeable of more aspects of business
• Acted as both server and tour guide, giving customized recommendations on local activities and events

• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked as server, host, busser, food runner and helped in whatever capacity needed
• Educated myself on new beers and food items to sell with confidence to customers

• Managed local event logistics and operations
• Set-up and created visually pleasing display at events
• Created tasty non-alcoholic cocktails for customers while educating about ingredients and distillation process
• Involved with all steps of creation: weighing ingredients, bottling, packing and shipping of product all around the United States

• Winter seasonal work serving in a fast-paced environment at the Alpenstube
• Efficiently handle when entire restaurant fills up at once, with customers wanting a quick turnaround dining experience
• Will help teammates run food, make drinks, bus tables wherever I can with a smile while maintaining a full section of my own

- Regularly sold $2.4 - 4k in sales per shift with 7-12 table sections both indoors and out (learned how to truly *hustle*!)

- Became well-versed in menu preparation and local sourcing of ingredients to give customers more fulfilling experience

- Thrived in a team environment that became family

- Enjoyed not only being a server, but tour guide for visiting customers; love giving hiking and activity suggestions!