Samantha Partida
Buckeye,AZ
Summary
Detail-oriented barista with exceptional customer service skills, thriving in fast-paced environments. Expertise in multitasking and team leadership ensures outstanding guest experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Avondale, AZ
05.2024 - Current
- Crafted high-quality beverages adhering to Starbucks standards.
- Provided exceptional customer service to enhance guest experiences.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Collaborated with team members to optimize workflow during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Fast Food Shift Lead
MOD Pizza
Buckeye, AZ
05.2022 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored team members on operational procedures and customer engagement.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Enhanced team performance by establishing clear communication and workflow protocols.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
Arizona State University
Tempe, AZ05-2028
Skills
- Time management
- Detail Oriented
- Thrive in fast-paced environments
- Multitasking Abilities
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Cleanliness
- Exceptional customer service
- Team leadership
- Quality control
Timeline
Barista
Starbucks
05.2024 - Current
Fast Food Shift Lead
MOD Pizza
05.2022 - Current
Arizona State University