Samantha Peal
Summary
Trustworthy and dedicated with proven expertise in customer service and cash handling, honed at Pets Supplies Plus and McDonald's. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. Excelled in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in staff training and sales, demonstrating a strong work ethic and communication abilities. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier/Stocker
Pets Supplies Plus
Surprise, AZ
01.2022 - 08.2023
- Greeted customers with a welcoming tone and answered their questions with a positive attitude.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Upsold additional products and services to customers, increasing revenue.
- Helped customers find products throughout the store.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Crew Member
McDonald's
Surprise, AZ
05.2021 - 11.2021
- Greeted customers entering the store with a smile and responded promptly to customer needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked alongside colleagues to ensure exceptional customer service and needs are met.
- Provided fast and courteous customer service at the cash register and check-out window.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Bachelor of Engineering - Architectural Engineering
The University of Arizona
Tuscon, AZ05.2027
High School Diploma -
Valley Vista High School
Surprise, AZ05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Communication
- Sales & Marketing
- Customer Engagement
- Fast Learner
- Staff Training
- Reliability and punctuality
- Cash handling and management
Timeline
Cashier/Stocker
Pets Supplies Plus
01.2022 - 08.2023
Crew Member
McDonald's
05.2021 - 11.2021
Bachelor of Engineering - Architectural Engineering
The University of Arizona
High School Diploma -
Valley Vista High School