Driven and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals without sacrificing efficiency and remaining organized
Overview
8
8
years of professional experience
Work History
Optometric Technician
Vision Source
11.2022 - Current
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Operated and maintained lensometers, auto-refractors, OCT, tonometer, visual field analyzers for patient testing.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Maintained professional and clear communication with patients.
Optometric Technician
RCP Eyecare
12.2020 - 11.2022
Educated patients during pretesting procedures and utilize advanced teaching skills when conducting insertion and removal classes, articulated the importance of contact lens care/guidelines
Analyzed health history in preparation of the patient engagement to boost appointment success and efficiency.
Leveraged strong interpersonal, communication, and collaboration skills between optical and opticians to ensure patient priority and comprehensive care.
Excelled in reception proficiency in a high-volume environment including problem-solving, tech-savviness, customer service, telephone manner, insurance claims, scheduling of appointments, teamwork, enforcing COVID-19 guidelines for the safety of staff and patients.
Optometric Technician
Markitta Barnett & Associates
02.2019 - 08.2020
Demonstrated thorough knowledge of pretesting procedures and contact lens care.
Maintained inventory as well as cleanliness of the office and exam rooms.
Scheduled referrals to retinal specialists and ophthalmologists to aid in continuity of patient care.
Communicated with insurance companies to determine verification of patient insurance eligibility, benefits, deductible, and co-payments.
Shift Leader
Choke Canyon Bbq
07.2018 - 02.2019
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Cashier
Smokey Mo's BBQ
02.2015 - 07.2018
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked with floor team and managers to meet wide range of customer needs.