Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Perles

Lindenhurst,NY

Summary

Dynamic professional with a proven track record at Sacred Heart University, excelling in team leadership and crisis response. Skilled at fostering student success through effective communication and conflict resolution. Passionate about creating supportive environments, I thrive in mentoring roles and ensuring high standards of service while maintaining operational efficiency.

Overview

7
7
years of professional experience

Work History

Senior Resident Success Assistant

Sacred Heart University
Fairfield, CT
01.2025 - Current
  • Monitored staffing levels on a daily basis ensuring adequate coverage at all times.
  • Guided residents in the development of personal and academic goals, promoting success and growth.
  • Communicated with staff to resolve problems with individual students.
  • Enforced University policies while maintaining an atmosphere conducive to learning.

Manager

Ralph's Famous Italian Ice's
Lindenhurst, NY
06.2018 - 08.2025
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Resident Success Assistant

Sacred Heart University
Fairfield, CT
08.2023 - 12.2024
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Collaborated with Resident Directors on programming initiatives for the residence hall.
  • Maintained accurate records of incidents that occurred in the residence hall.
  • Assisted students with problem resolution through mediation and conflict management techniques.

Education

Health Sciences

Sacred Heart University
Fairfield, CT
05-2025

High School Diploma -

Lindenhurst High School
Lindenhurst, NY
06-2021

Skills

  • Team leadership
  • Conflict resolution
  • Scheduling and staff coordination
  • Communication skills
  • Event planning and coordination
  • Time management
  • Crisis response and emergency protocol

Timeline

Senior Resident Success Assistant

Sacred Heart University
01.2025 - Current

Resident Success Assistant

Sacred Heart University
08.2023 - 12.2024

Manager

Ralph's Famous Italian Ice's
06.2018 - 08.2025

Health Sciences

Sacred Heart University

High School Diploma -

Lindenhurst High School

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Samantha Perles