Samantha Pierre
Coral Springs,FL
Summary
Dynamic and results-driven professional with a strong background in customer service at McDonald's. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in inventory management and maintaining workplace safety, consistently contributing to a positive environment and fostering repeat business. Eager to leverage leadership qualities and problem-solving skills in future roles.
Overview
3
3
years of professional experience
Work History
Team Member
McDonald's
Deerfield Beach, FL
06.2022 - Current
- Provided exceptional customer service to enhance guest experiences and foster repeat business.
- Operated kitchen equipment efficiently to prepare food items according to quality standards.
- Maintained cleanliness and organization of workstations to comply with health and safety regulations.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Collaborated with team members to streamline service delivery during peak hours, improving efficiency.
- Executed inventory management tasks by restocking supplies, minimizing waste, and ensuring product availability.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Cashier
McDonald's
Deerfield Beach, FL
06.2022 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Maintained cleanliness and organization of workstations, contributing to a positive dining experience.
- Assisted customers with menu inquiries and special requests, enhancing overall service satisfaction.
- Collaborated with team members to streamline order fulfillment and reduce wait times during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Sales Assistant
Ross Dress for Less
Deerfield Beach, FL
07.2024 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor to ensure product accessibility
- Maintained organized sales floor to ensure product accessibility and visual appeal.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
N/A -
Blanche Ely High
1201 NW 6th Ave, Pompano Beach, FL 3306006.2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Leadership qualities
- Workplace safety
- Computer skills
- Organizing work stations
- Willingness to learn
- Sales support
- Team leadership
Languages
French
Limited Working
Creole
Full Professional
English
Full Professional
Timeline
Sales Assistant
Ross Dress for Less
07.2024 - 01.2025
Team Member
McDonald's
06.2022 - Current
Cashier
McDonald's
06.2022 - Current
N/A -
Blanche Ely High