Samantha Pond
Tempe,AZ
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Summary
Service-oriented HR Generalist with excellent academic and industry experience in human resources and office administration. Dedicated team player currently pursuing a SHRM-CP (Certified Professional) certificate in Human Resource Management to bring positive industry impact centered on organizational behavior and change management.
Overview
8
8
years of professional experience
Work History
Field Starts Coordinator
Olsen Brothers Construction
Chandler, AZ
10.2019 - Current
- Maintained master schedule and set up appointments
- Managed conference scheduling and travel arrangements for key personnel.
- Aided colleagues, managers and customers through regular communication and assistance.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
- Entered data, generated reports and produced tracking documents.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Coached employees through day-to-day work and complex problems.
- Led comprehensive staff member training covering key topics.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintained energy and enthusiasm in fast-paced environment
Administrative HR Assistant
Robert Half
Phoenix, AZ
09.2018 - 10.2019
- Composed internal memos and external correspondence for senior management, and reviewed all documentation to eliminate errors.
- Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
Lead Office Administrator
Z-Health Performance Solutions
Tempe, AZ
11.2017 - 05.2018
- Verified data integrity and accuracy.
- Responded to customer requests via telephone and email.
- Entered details such as payments, account information and call logs into the computer system.
- Analyzed departmental documents for appropriate distribution and filing.
- Copied, logged and scanned supporting documentation.
Administrative HR Assistant
ACCENT Hiring Group
Scottsdale, AZ
07.2017 - 10.2017
- Researched and updated all required materials needed for firm and partners.
- Analyzed departmental documents for appropriate distribution and filing.
- Supported Chief Operating Officer with daily operational functions.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
Retail Sales Associate
NORDSTROM
Scottsdale, Arizona
10.2016 - 06.2017
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Worked with the management team to implement the proper division of responsibilities.
Client Coordinator/Operations Manager
MADISON AVENUE SALON AND DAY SPA
Chandler, Arizona
03.2014 - 08.2016
- Managed the receptionist area
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Created weekly and monthly reports and presentations.
- Supported Chief Operating Officer with daily operational functions.
Education
Professional Certificate - Human Resources Training
05.2023
Bachelors - Human Resources Management
05.2020
High School Diploma - undefined
2011
Skills
- Problem Solving
- Personnel Reports Preparation
- New Employee Orientation
- Work Planning and Organization
- Interpersonal Communication
- Company Policies and Procedures Training
- Microsoft Office
- Onboarding and Training
- Explanation of Benefits
- Performance Evaluations
- Verbal and Written Communication
- Employee Data Record Keeping
- Flexible & Adaptable
- Administrative Recordkeeping
Affiliations
- Twice Competitor for Miss Arizona United States.
- City Title Holder representing the city of Ahwatukee, and Tempe. Each reign consisting of intense community service outreach. 2012-2015.
Timeline
Field Starts Coordinator - Olsen Brothers Construction
10.2019 - Current
Administrative HR Assistant - Robert Half
09.2018 - 10.2019
Lead Office Administrator - Z-Health Performance Solutions
11.2017 - 05.2018
Administrative HR Assistant - ACCENT Hiring Group
07.2017 - 10.2017
Retail Sales Associate - NORDSTROM
10.2016 - 06.2017
Client Coordinator/Operations Manager - MADISON AVENUE SALON AND DAY SPA
03.2014 - 08.2016
Society of Human Resources - Professional Certificate, Human Resources Training
University of Phoenix/ASU - Bachelors, Human Resources Management
Mountain Pointe High School - High School Diploma,
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