Samantha Price
Winchester,VA
Summary
Dynamic leader with a proven track record in organizational management and strategic visioning, notably at Eagle Systems Inc. Excelled in fostering diversity and inclusion, enhancing customer satisfaction, and driving operational efficiency. Skilled in critical thinking and customer relations, achieving significant improvements in stakeholder engagement and performance outcomes.
Overview
15
15
years of professional experience
Work History
President, Board of Directors
Shenandoah Valley Traffic Club
2023.01 - Current
- Oversaw program development and evaluation to ensure alignment with organizational goals and measurable outcomes.
- Stewarded donor relationships through regular communication and personalized stewardship activities to ensure continued engagement in our mission.
- Created a positive organizational culture by promoting transparency, inclusivity, and open communication among all stakeholders.
- Improved organizational efficiency by streamlining processes and overseeing strategic planning initiatives.
Operations Manager
Eagle Systems Inc.
2012.03 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Sales Associate
Dollar Tree Department Store
2017.09 - 2018.09
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Sales Representative
Simon Property Group
2009.01 - 2015.09
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Education
Certification - Career Studies
Lord Fairfax Community College
Middletown, VA12.2017
Certification - General Business
Lord Fairfax Community College
Middletown, VA12.2017
Skills
Organizational Management
Strategic Visioning
Diversity and Inclusion
Industry Expertise
Succession Planning
Problem-Solving & Resolution
Team Leadership
Customer Service
Shipment Coordination
Load Planning
Problem-solving abilities
Critical Thinking
Data Entry
Customer Relations
Timeline
President, Board of Directors
Shenandoah Valley Traffic Club
2023.01 - Current
Sales Associate
Dollar Tree Department Store
2017.09 - 2018.09
Operations Manager
Eagle Systems Inc.
2012.03 - Current
Customer Service Sales Representative
Simon Property Group
2009.01 - 2015.09
Certification - Career Studies
Lord Fairfax Community College
Certification - General Business
Lord Fairfax Community College
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