Samantha Primavera
New Milford,CT
Summary
Dynamic and dependable professional with a proven track record in customer relationship management and sales expertise. Skilled in team collaboration and adept at leveraging social media engagement to boost brand representation. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Sales Assistant
EG Home
08.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Office Manager
KMP Relocation Services
11.2018 - 08.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Sales Associate
Banana Republic
05.2020 - 07.2021
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor of Arts - Psychology With A Minor in Business
Central Connecticut State University
New Britain, CT05-2024
Skills
- Goal oriented
- Customer relationship management
- Brand representation
- Market trends
- Team collaboration
- Customer needs assessment
- Sales expertise
- Social media engagement
- Team support and assistance
- Customer service
- Honest and dependable
Languages
English
Native or Bilingual
Timeline
Sales Assistant
EG Home
08.2024 - Current
Sales Associate
Banana Republic
05.2020 - 07.2021
Office Manager
KMP Relocation Services
11.2018 - 08.2024
Bachelor of Arts - Psychology With A Minor in Business
Central Connecticut State University
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