Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Pro

West New York,New Jersey

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Human Resources Client Solutions Associate

NYU Langone Hospitals
06.2022 - Current
  • Provide support to 40,000 employees and managers as it relates to HR including health and welfare, retirement, statutory benefits, absence and leave management, time off planning, employee self-service, performance cycles and onboarding
  • Guide employees regarding the process for a leave of absence to ensure that employees are aware of responsibilities and documentation required to qualify to take a leave; PFL, FMLA, STD, LTD and WC
  • Collaborate with outside vendors to resolves employee issues
  • Assist with phone and email lines to provide support and counsel to all employees
  • Perform onboarding tasks, which include background checks, I-9 verification, verifying education and employment.

Loss Prevention Detective, TJX Companies
12.2020 - 05.2022
  • Decrease company shrinkage by implementing effective loss prevention policies and procedures
  • Monitor surveillance cameras/CCTV to detect theft/fraud and or irregular activities by both patrons and associates
  • Perform and supervise patrol and strategic monitoring of the store to create a visible security presence for patrons and associates
  • Detect report and resolve matters relating to safety, inventory shortage, cash handling, and theft while ensuring adherence to company policy
  • Supervise and conduct safety inspections and audits
  • Maintain up to date knowledge of company safety and security standards
  • Develop positive relationships with local law enforcement.

Receptionist

Gentle Dental
01.2022 - 03.2022
  • Ensure receptionist area are maintained, clean and organized
  • Greet patients upon arrival to office
  • Answer all incoming phone calls and answer patient questions
  • Organize and maintain patient accounts and records
  • Assist Patients in filling out all required intake and medical forms
  • Schedule, confirm all patients’ appointments via phone or email
  • Perform accounting task i.e., taking patients payments and preparing billing statements.

Sales Associate

Victoria Secret
11.2019 - 03.2020
  • Engage with all customers by providing customer service/support upon entry of store
  • Recommended merchandise to customers based on their needs and preferences
  • Delivered a friendly and efficient cash wrap experience to all customers.

Sales Associate

UNIQLO
10.2018 - 11.2019
  • Responsible for customer engagement and sharing all promotional events to customers
  • Assisted customers with selections and fitting room service
  • Handled POS transactions while delivering outstanding service.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
New York, NY
05.2023

Skills

  • MS Office, Sterling Solutions, Salesforce, Outlook, Google Drive, Kronos (MyTime), Peoplesoft, RedCarpet

Timeline

Human Resources Client Solutions Associate

NYU Langone Hospitals
06.2022 - Current

Receptionist

Gentle Dental
01.2022 - 03.2022

Loss Prevention Detective, TJX Companies
12.2020 - 05.2022

Sales Associate

Victoria Secret
11.2019 - 03.2020

Sales Associate

UNIQLO
10.2018 - 11.2019

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice

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