Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Office and Field Assistant
S&M Enterprises
Wessington Springs, SD
09.2023 - Current
Worked long days outside despite adverse weather to complete projects.
Coordinated travel arrangements for staff members.
Purchased and maintained office supplies.
Billed customers in a timely period.
Chiropractic Assistant
Highest Health Chiropractic
Sioux Falls, SD
01.2021 - 09.2023
Answered phones to respond to customer questions, provide information and schedule appointments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted chiropractor during patient exams to implement treatment plans quickly.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Sales Associate
Scheels
Sioux Falls, SD
09.2019 - 01.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Marketing/Office Assistant/ Client Intake/ Field Worker at Metoyer Roundtable ConsultingMarketing/Office Assistant/ Client Intake/ Field Worker at Metoyer Roundtable Consulting
Special Assistant to the Field Office Director at US Citizenship & Immigration-Homeland SecuritySpecial Assistant to the Field Office Director at US Citizenship & Immigration-Homeland Security
Detective, Bureau of Justice, Bureau of Alcohol, Tobacco, Firearms and Explosives Task Force Officer- ATF Certified Explosive Specialist/ Louisville Field Division, Lexington Field Office/ Hazardous Devices Technician/ FAA Remote Pilot in Command at Lexington- Fayette Urban County Government, Lexington Police DepartmentDetective, Bureau of Justice, Bureau of Alcohol, Tobacco, Firearms and Explosives Task Force Officer- ATF Certified Explosive Specialist/ Louisville Field Division, Lexington Field Office/ Hazardous Devices Technician/ FAA Remote Pilot in Command at Lexington- Fayette Urban County Government, Lexington Police Department