Samantha Rattan

• Revenue Collection: Collecting outstanding debts, process payments through approved government systems, monitor and manage overdue accounts
• Customer Service: Provide clear, accurate and professional information such as account balances and payment options, respond to enquiries while maintaining confidentiality and upholding ethical standards.
• Compliance and Record keeping: Ensure all actions comply with government policies, preparing reports on outstanding recovery progress and trends.

November 2016-December 2017

• Welcoming Patients, Check Patient’s vital signs, collecting data
• Taking incoming and outgoing calls, Managing appointments/schedules
• Preparing work space, assisting with relating tasks.

• Greet clients warmly, register clients, and provide accurate information..
• Handling incoming and outgoing calls.
• Manage and schedule appointments
• Create and maintain data entry files.