Samantha Raymond
Prineville,OR
Summary
Accomplished Records Custodian with a proven track record at Prineville Police Department, skilled in navigating high-pressure situations, ensuring confidentiality and accuracy in records management. Friendly Records Clerk maintains document databases and assist other employees and clients find the documents and files that are needed. Knowledge of database management, data entry, correspondence and bookkeeping. Honest, reliable and committed to keeping an efficient filing system.
Overview
11
11
years of professional experience
Work History
Records Custodian
Prineville Police Department
01.2022 - Current
- Followed confidentially regulations to maintain privacy.
- Assisted with typing, data entry, and answering incoming calls as required.
- Coordinated with various departments to support cross-functional needs.
- Utilized document imaging software to index, store and retrieve records.
- Maintained accuracy of records by verifying accuracy of data in records.
- Managing public records request.
- Collecting fees owed for record requests, and impound releases.
- Interacting with the public.
- Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
- Operated office equipment to scan and copy documents.
- Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
- Organize record requests.
Patient Access Services
St. Charles Health Care
10.2013 - 10.2021
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Resolved patient billing issues in line with established guidelines.
- Answered incoming calls, scheduled appointments and filed medical records.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Trained new staff on filing, phone etiquette and other office duties.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Education
High School Diploma -
Crook County High School
Prineville, OR06.2005
Skills
- Database Administration
- Records Management
- Legal Compliance
- File Maintenance
- Electronic Records Management
- Report Generation
- Document Scanning
- File Retrieval
- Clerical skills
- Filing System Organization
Timeline
Records Custodian
Prineville Police Department
01.2022 - Current
Patient Access Services
St. Charles Health Care
10.2013 - 10.2021
High School Diploma -
Crook County High School
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