Samantha Reich
Milton,GA
Summary
Dynamic and motivated professional with a strong background in customer service, honed at Capital City Club. Recognized for establishing rapport with guests and enhancing their experience through personalized service. Skilled in problem-solving, consistently maintaining high standards of cleanliness and organization while adapting to fast-paced environments. With plans to further my education and obtain a degree.
Outside of work I am a competitive equestrian. I’ve mastered many skills through this work including but not limited to dedication, discipline, work ethic, and always having an open mind when it comes to learning, patience, and team work.
Overview
5
5
years of professional experience
Work History
Beverage Cart Attendant
Capitol City Club
2024.08 - Current
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
- Established rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
Front Gate Attendant
Atlanta Motorsports Park
2020.08 - 2023.09
- Greet members and guests in a friendly and professional manner.
- Process check-ins and obtain required signatures upon arrival.
- Provide clear directions and assistance to help guests navigate the facility.
- Communicate effectively and with enthusiasm to create a welcoming environment.
Education
High School Diploma -
Atlanta Country Day School
Dunwoody, GA12.2020
Skills
- Hard worker
- Fast learner
- Motivated
- Trained in customer service
- Problem solving
- Polished and professional
Timeline
Beverage Cart Attendant
Capitol City Club
2024.08 - Current
Front Gate Attendant
Atlanta Motorsports Park
2020.08 - 2023.09
High School Diploma -
Atlanta Country Day School