Samantha Ripple
Registered Nurse Case Manager
Burlington,IA
Summary
Proven leader in healthcare management, adept at fostering partnerships and enhancing patient care with United Healthcare - Optum. Excelled in case management and client advocacy, significantly reducing hospital readmissions. Skilled in adapting to new technologies and leading teams to exceed standards in high-risk population care. Demonstrates exceptional problem-solving and time management abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Based Care Manager
United Healthcare - Optum
Burlington IA
01.2021 - Current
- Fostered strong partnerships with community organizations and service providers, enhancing the availability of resources for patients in need.
- Empowered patients by helping them develop self-advocacy skills and actively participate in their own care planning process.
- Utilized telehealth technologies to conduct remote patient assessments and provide follow-up support when necessary for improved accessibility of services.
- Improved patient outcomes by identifying barriers to treatment adherence and developing individualized intervention plans.
- Reduced hospital readmissions by providing effective discharge planning and follow-up support for patients.
Adjunct Clinical Instructor
Southeastern Community College
West Burlington, IA
06.2013 - Current
- Evaluated student performance through ongoing assessment, providing constructive feedback and promoting academic growth.
- Facilitated skill development through hands-on clinical training, reinforcing theoretical knowledge with practical application.
- Managed classroom dynamics effectively, fostering a positive atmosphere conducive to learning while maintaining professionalism at all times.
- Supervised students during clinical rotations, ensuring adherence to policies and procedures while promoting patient safety and quality care delivery.
Registered Nurse Clinical Manager
Southeast Iowa Regional Medical Center - Klein Ctr
West Burlington, IA
06.2006 - 11.2020
- Managed care from admission to discharge.
- Managed unit operations, overseeing staff performance, task assignments, and training of new staff.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
Education
Bachelor of Nursing - Nursing Practice
Walden University
Minneapolis, MN01-2016
Associate of Science - Nursing Practice
Southeastern Community College
West Burlington, IA05-2010
Skills
- Client advocacy
- Care planning
- Ethical practice
- High-risk populations identification
- Problem-solving
- Time management
- Multitasking Abilities
- Adaptability and flexibility
- Self motivation
- Case management
Accomplishments
- Recipient of Super Hero Award - UHC
- Recipient of Excellence in Practice - SEIRMC
- Facilitator of Great Every Time - SEIRMC
- Managed Team of 50+ staff Members
Certification
- Certified Case Management- Commission for Case Manager Certification 2024
- CPR/AED Certification
- First Aid Certification
Timeline
Field Based Care Manager
United Healthcare - Optum
01.2021 - Current
Adjunct Clinical Instructor
Southeastern Community College
06.2013 - Current
Registered Nurse Clinical Manager
Southeast Iowa Regional Medical Center - Klein Ctr
06.2006 - 11.2020
Bachelor of Nursing - Nursing Practice
Walden University
Associate of Science - Nursing Practice
Southeastern Community College