Summary
Overview
Work History
Education
Skills
State of Ohio Nursing License
Timeline
Generic

Tonya M. Landgraf

Painesville Twp,OH

Summary

Dynamic and results-driven professional with extensive experience in complex case management with the LTSS program at United Healthcare. Expert in care coordination and client advocacy, successfully developing individualized service plans that enhance client outcomes. Proven ability to navigate community resources and ensure regulatory compliance, fostering strong relationships with service providers for optimal care delivery.

Overview

15
15
years of professional experience

Work History

Field Based Case Manager LTSS

United Healthcare
02.2022 - Current
  • Managed complex case management for LTSS clients, ensuring comprehensive support and care coordination.
  • Conducted comprehensive assessments to identify client needs and create effective interventions.
  • Advocated for client rights, ensuring access to essential community services and supports.
  • Developed tailored individualized service plans, resulting in improved client outcomes.
  • Maintained open communication with clients and families, addressing concerns during waiver processes.
  • Mentored new case managers on best practices to ensure consistent delivery of high-quality care.
  • Fostered strong relationships with service providers to enhance coordination of care.

Home Health RN Case Manager

Lake Health System
Mentor, OH
03.2017 - 02.2022
  • Provided skilled nursing assessments, interventions, and treatments to homebound patients.
  • Counseled family members on how best to provide ongoing support for their loved one's recovery at home.
  • Coordinated transition of care and discharge planning to ensure seamless patient experiences and continuity of care.
  • Provided comprehensive wound care to patients, ensuring optimal healing and adherence to treatment plans.
  • Administered IV antibiotics with precision, maintaining strict compliance with healthcare protocols.
  • Completed OASIS documentation accurately to support effective care planning and compliance with regulatory standards.
  • Trained and supported nursing team members in delivering quality home health care.

Home Health RN Case Manager

Cleveland Clinic
Cleveland, OH
08.2016 - 03.2017
  • Provided skilled nursing assessments, interventions, and treatments to homebound patients.
  • Counseled family members on how best to provide ongoing support for their loved one's recovery at home.
  • Coordinated transition of care and discharge planning to ensure seamless patient experiences and continuity of care.
  • Provided comprehensive wound care to patients, ensuring optimal healing and adherence to treatment plans.
  • Administered IV antibiotics with precision, maintaining strict compliance with healthcare protocols.
  • Completed OASIS documentation accurately to support effective care planning and compliance with regulatory standards.

Adjunct Clinical Instructor

Case Western Reserve Univ
Cleveland, OH
09.2012 - 08.2016
  • Supervised nursing students during clinical rotations, ensuring adherence to best practices and professional standards.
  • Facilitated hands-on learning experiences for nursing students, bridging theoretical knowledge with real-world application.

Emergency Department RN

Cleveland Clinic
Euclid , OH
02.2010 - 08.2016
  • Conducted triage assessments to prioritize patient care based on severity of condition.
  • Collaborated with multidisciplinary teams to deliver comprehensive patient care in the emergency department.
  • Provided critical care and support to patients in a high-pressure emergency room environment.
  • Administered emergency medical interventions to stabilize patients in urgent care situations.
  • Facilitated seamless emergency room admissions, ensuring efficient hospital entry for patients.
  • Facilitated efficient discharge processes for emergency room patients, ensuring seamless transitions to follow-up care.

Education

Associate of Science - Nursing

Lakeland Community College
Willoughby, OH
12-2009

Skills

  • Complex case management
  • Care coordination
  • Client advocacy
  • Individualized service planning
  • Regulatory compliance
  • Documentation accuracy
  • Community resource navigation
  • Problem solving
  • Care transition management
  • Discharge planning

State of Ohio Nursing License

  • Multistate licensure

Timeline

Field Based Case Manager LTSS

United Healthcare
02.2022 - Current

Home Health RN Case Manager

Lake Health System
03.2017 - 02.2022

Home Health RN Case Manager

Cleveland Clinic
08.2016 - 03.2017

Adjunct Clinical Instructor

Case Western Reserve Univ
09.2012 - 08.2016

Emergency Department RN

Cleveland Clinic
02.2010 - 08.2016

Associate of Science - Nursing

Lakeland Community College

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