Samantha Risner
Kennett,MO
Summary
Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker. I also have obtained other skills and qualifications that do not pertain to this position such as 8 years in United States Army, automobile service advisor, and dental assisting.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Burcham Dental Arts Clinic
Kennett, MO
09.2021 - Current
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Took dental images following strict patient protection rules, applying lead aprons.
- Sterilized rooms and prepped equipment and instruments for several procedures daily.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
Service Advisor
Baldwin Ford Lincoln Toyota
Poplar Bluff, MO
11.2020 - 07.2021
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Documented problems and corrective actions to maintain records.
Inside Sales Representative
Motion Industries
Blytheville, AR
01.2019 - 09.2020
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Created and updated customer accounts with relevant information.
Education
Diploma -
Kennett High School
Kennett, MO05.2009
Skills
- Client Needs Assessment
- Effective Customer Communication
- Sales Generation
- Customer Service
- Verbal and Written Communication
- Order Processing
- Upselling Products and Services
Timeline
Dental Assistant
Burcham Dental Arts Clinic
09.2021 - Current
Service Advisor
Baldwin Ford Lincoln Toyota
11.2020 - 07.2021
Inside Sales Representative
Motion Industries
01.2019 - 09.2020
Diploma -
Kennett High School
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