Samantha Rivera
Fayetteville,NC
Summary
Skilled in phlebotomy techniques and EKG procedures, proficient in venipuncture and capillary puncture with a strong attention to detail and accuracy. Experienced in patient care and communication, ensuring a comfortable and positive experience. Dedicated to providing high-quality healthcare services and contributing to the overall success of the healthcare team.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Phlebotomist
Accu Reference Medical Lab
10.2021 - Current
- Collected blood samples using diverse venipuncture techniques to ensure patient comfort and safety.
- Processed laboratory specimens, ensuring accuracy and adherence to safety protocols.
- Maintained equipment calibration and cleanliness to support operational efficiency.
- Trained new phlebotomists in best practices for specimen collection and handling procedures.
- Collaborated with healthcare professionals to coordinate patient care and enhance service delivery.
- Implemented quality control measures, improving specimen handling consistency across the team.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Phlebotomist
Empire City Laboratories
02.2021 - Current
- Prepared and organized patient specimens for testing
- Collected urine drug screen specimens
- Prepared, processed, and stored patient specimens and samples according to departmental procedures using standard techniques and equipment
- Utilized vacuum tube, syringe, and venipuncture butterfly methods to draw blood from veins as well as capillaries through dermal puncture, such as heel and or finger stick methods
- Utilized standard procedures for the maintenance of positive patient identification
- Organize and clean blood-drawing trays and ensure proper sterilization of blood drawing instruments
- Walking, bending for 80-90% of working shift
- Cleaning and maintenance of phlebotomy work area
- Assist with inventory management and ordering of supplies.
Office Coordinator
Encore Event Technologies
08.2015 - 03.2020
- Maintained files and records efficiently
- Supported other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
- Monitored office expenditures and handled all contracts (rent, service etc.)
- Performed basic bookkeeping activities and updated the accounting system
- Assisted in vendor relationship management
- Create all PO and submit them for payment.
Front Desk Agent
Sleep Inn & Suites
10.2012 - 04.2014
- Addressed guest inquiries with regards to the hotel services, transportation, and entertainment
- Transmitted and processed cash and card transactions according to the company policy
- Oversaw reservations, check-ins, check-outs, and the night audit.
Guest Agent
Sheraton NY
08.2007 - 10.2008
- Provided superior guest services according to guest needs and wants
- Responsible for all incoming and outgoing mail and packages
- Processed and delivered all incoming faxes
Office Manager
Plaza Hotel
08.2000 - 06.2003
- Processed and delivered messages
- Retrieved mail, small packages, and facsimiles as requested
- Prepared monthly reconciliation and account receivables reports
- Managed guest service operation in an effective and efficient manner
- Trained and supervised employees
Education
Phlebotomy Technician
Bronx Community College /Code One
11.2020
Skills
- Bilingual; fluent in Spanish and English
- Familiar with Hotel Systems Such as ,MLSPBX and Choice Advantage
- Team player
- Ability to work under pressure and react calmly
- Communication and interpersonal skills
- Venipuncture
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Blood collection techniques
- Specimen labeling procedures
- HIPAA
- Patient support
- Data entry
- Specimen preparation
- Infection control
- Paperwork processing
- Recording data
- Sample storage
- Medical records management
- Medical office administration
Certification
- Cardiopulmonary Resuscitation – American heart association – 10-23-2020
- NPCE Certification
Timeline
Phlebotomist
Accu Reference Medical Lab
10.2021 - Current
Phlebotomist
Empire City Laboratories
02.2021 - Current
Office Coordinator
Encore Event Technologies
08.2015 - 03.2020
Front Desk Agent
Sleep Inn & Suites
10.2012 - 04.2014
Guest Agent
Sheraton NY
08.2007 - 10.2008
Office Manager
Plaza Hotel
08.2000 - 06.2003
Phlebotomy Technician
Bronx Community College /Code One
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