Samantha Rivera
West Haven,CT
Summary
Professional driver with focus on safety and reliability. Proven ability to provide exceptional service, ensuring passengers are comfortable and secure throughout their journey. Committed to teamwork and adaptable to changing schedules, consistently meeting high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wheelchair Driver
American Medical Response, AMR
03.2023 - Current
- Enhanced passenger comfort by maintaining a clean and well-organized vehicle, ensuring a positive travel experience.
- Monitored vehicle inventory levels, such as wheelchair securement straps or first aid supplies, to guarantee availability and preparedness for each trip.
- Collaborated with dispatchers for smooth pick-up and drop-off coordination, optimizing overall transportation efficiency.
- Assisted passengers in navigating building entrances upon arrival at their destination when needed to ensure an accessible path was available safely.
Lead Porter
Bowlero Milford
12.2021 - 03.2023
- Sanitize all areas accessible to customers and employees
- Take out trash
- Ensure bathrooms are clean
- Wash dishes
- Organize/stock cleaning products
- Mop spills
- Walk off checklist at end of night
- Maintain appearance of business inside and outside of the building
- Keep inventory of any cleaning supplies
Security Officer
Allied Universal
08.2021 - 02.2022
Bus Aid
First Student
12.2019 - 09.2021
- Assist students with entering or exiting the bus in a safe manner.
- Seat students safely using needed seat belts, car seats or wheelchair restraints, etc.
- Serve as a role model for students in demonstrating a positive attitude, good moral character, and integrity.
- Monitor passengers at all times to ensure safety regulations and student conduct rules are followed.
- Exercise student management through communication and discipline per Company policy.
- Document and report any violations or conduct concerns to appropriate authority.
- Physically assist passengers in evacuation of the vehicle in case of emergency.
- Ensure that children take their belongings with them when leaving the bus.
- Assist Driver in keeping the interior of the assigned vehicle clean and presentable.
- Complete all required paperwork and submit to the appropriate employee/department in a timely manner.
Security Guard
Orion Protective Services, Inc.
12.2020 - 08.2021
- Display the highest ethical and professional behavior in working with fellow employees, supervisors, parents, and school personnel; always promoting company goodwill.
- Present a neat and professional appearance at all times.
- Report to duty on time and perform all responsibilities in a safe manner.
- Attend all assigned training, safety meetings, and in-service meetings.
- Other duties as assigned.
Warehouse Associate
Amazon Fulfillment
08.2019 - 11.2019
- Worked in a fulfillment center warehouse
- Trained 25 new hires
- Operated dolly and pallet jack
- Loaded and unloaded merchandise
- Organized materials
- Followed loss prevention procedures
Seasonal Sales Associate (Yearly)
Party City
09.2018 - 11.2018
Education
H/S Diploma - High school diploma or GED
Mew Haven Adult Education
New Haven, CT05.2011
No Degree - General Studies
Gateway Community College
Skills
- Social Networking
- Customer Service Skills
- Order Pulling
- Picking/Packing
- Filing
- Typing
- Word
- CCTV
- Workday
- Security
- Written Communication
- Maintenance
- RF scanner
- Order picking
- Cleaning
- Cash Handling
- Bilingual
- Stocking
- Load & Unload
- Inventory Control
- Warehouse Associate
- Microsoft Excel
- Delivery Driver Experience
- Surveillance
- Order Picker
- Forklift
- Phones
- Supervising experience
- Shipping And Receiving
- Pallet Jack
- Electric Pallet Jack
- Powerpoint
- Adaptable
Certification
- CPR Certification
- First Aid Certification
- AED Certification
- Driver's License
Languages
Spanish - Fluent
Bilingual
Timeline
Wheelchair Driver
American Medical Response, AMR
03.2023 - Current
Lead Porter
Bowlero Milford
12.2021 - 03.2023
Security Officer
Allied Universal
08.2021 - 02.2022
Security Guard
Orion Protective Services, Inc.
12.2020 - 08.2021
Bus Aid
First Student
12.2019 - 09.2021
Warehouse Associate
Amazon Fulfillment
08.2019 - 11.2019
Seasonal Sales Associate (Yearly)
Party City
09.2018 - 11.2018
H/S Diploma - High school diploma or GED
Mew Haven Adult Education
No Degree - General Studies
Gateway Community College
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