Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Robbins

Carthage,ME

Summary

Qualified office secretary with strong background in managing denturists office operations and enhancing patient care workflows. Proven track record in streamlining administrative tasks and improving efficiency within fast-paced healthcare environment. Demonstrated expertise in patient scheduling and records management, showcasing excellent organizational and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Substitute Kitchen Staff

RSU 56
10.2022 - Current

Office Secretary

Complete Denture Center LLC
10.2019 - Current
  • Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Organized patient files and records, ensuring easy access for healthcare providers when needed.
  • Provided excellent customer service while answering phone calls and assisting visitors at the front desk area.
  • Handled insurance claims processing accurately, minimizing delays in reimbursement and coverage disputes.
  • Assisted with billing procedures to ensure timely payment from patients or insurance companies.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.

Kitchen Staff

Skoolhouse Variety
06.2015 - 09.2019
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

No Degree - General Studies

Dirge High School
Dixfield, ME

GED -

Region 9
Mexico, ME
05-2009

Skills

  • Telephone Customer Support
  • Maintaining confidentiality
  • Patient Scheduling
  • Appointment management
  • Medical Billing
  • Strong organizational skills
  • Customer Service
  • Professional telephone etiquette
  • Patient check-in
  • Payment Collection
  • Phone reception
  • Office reception

Timeline

Substitute Kitchen Staff

RSU 56
10.2022 - Current

Office Secretary

Complete Denture Center LLC
10.2019 - Current

Kitchen Staff

Skoolhouse Variety
06.2015 - 09.2019

No Degree - General Studies

Dirge High School

GED -

Region 9

Similar Profiles

CREATE PROFILE
Samantha Robbins