Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha Robinson

Greeley,Colorado

Summary

I am an expert at providing exceptional customer service. My key strengths lie in the fields of customer satisfaction and sales generation. I currently would like to work for a company that shares my same values and commitment to delivering a friendly and enthusiastic customer experience to all customers. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Overview

10
10
years of professional experience

Work History

Interim Acting Driver Associate

Amazon
04.2022 - Current

I have been a Stower, Buffer, Straightener, Inductor, Unloader, Waterspider, Cart Puller, Pick & Stage, Problem solver and Traffic Controller. I am currently in the position of an Interim Acting Driver Trainer. I am excited to be able to train the new Driver Associates with how to go about their routes. I get to explain to them how to load and organize their vans for the best possible outcome of their day. I teach them how to troubleshoot problems through their day. I also give them tips on how to be successful since I was a driver as well.

  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

DRIVER FOR SPECIAL PROJECTS

AMAZON
10.2021 - 04.2022
  • I load the company van with packages to deliver to customers
  • I follow a map from location to next location until all deliveries are competed
  • Then I fuel up and clean out the van and return to station.

CUSTOMER SALES REPRESENTATIVE

LIVWELL
04.2019 - 05.2021
  • I provide the best customer service to all customers by figuring out what they are truly needing medically
  • I would listen to customer needs and ensure they left with the correct products
  • When customers were not there, I would clean the store.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.

STORE MANAGER

MURPHY USA
05.2014 - 02.2019
  • Responsible for hiring, promoting, terminating if necessary, training and bank deposits
  • Also responsible for paperwork, 3XLogic videos, audits, ordering and taking care of customers day to day needs, keeping a clean and organized store, ensuring employees pushed the promotions.

Education

Diploma -

James Martin High
05.2005

Skills

  • Self motivation to work independently
  • Superb people and sales skills
  • Experience in using computer systems
  • Communicating effectively and professionally
  • Keeps a clean workspace
  • Vehicle Inspection
  • Materials Transport
  • Time Management
  • Route Logs
  • Inclement Weather Driving
  • Problem-Solving
  • Safety Protocols

References

  • Brittany Jasso, (970) 302-3870
  • Crystal Steele, (817) 773-5506

Timeline

Interim Acting Driver Associate

Amazon
04.2022 - Current

DRIVER FOR SPECIAL PROJECTS

AMAZON
10.2021 - 04.2022

CUSTOMER SALES REPRESENTATIVE

LIVWELL
04.2019 - 05.2021

STORE MANAGER

MURPHY USA
05.2014 - 02.2019

Diploma -

James Martin High
Samantha Robinson