SAMANTHA RODRIGUEZ
Oak Forest,IL
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands.
Overview
18
18
years of professional experience
Work History
Benefits Verification Specialist
CVS Specialty
Mount Prospect, Illinois
08.2024 - Current
- Verified patient benefits using internal systems and insurance databases.
- Collaborated with healthcare providers to obtain necessary documentation.
- Reviewed eligibility requirements for specialty medications and treatments.
- Communicated effectively with patients regarding benefit details and processes.
- Adhered to HIPAA regulations when handling confidential patient information.
- Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
Newborn Hearing Screener
Pediatrix
New Lenox, Illinois
06.2023 - 06.2024
- Managed inventory of supplies necessary for successful completion of newborn hearing screenings.
- Ensured compliance with state laws governing newborn hearing screenings.
- Provided comprehensive follow-up services for infants who failed the initial screening, including scheduling and coordinating diagnostic testing.
- Performed hearing screenings on newborns using Automated Auditory Brainstem Response equipment.
Medical Assistant/Receptionist
Expert Pain Physicians
Orland Park, IL
09.2016 - 11.2022
- Check in patients, collect copays, coinsurance and balances
- Scheduled, cancel and reschedule appointments
- Check patients out as needed
- Create new patient charts electronically, make sure all lab results and other patient information are scanned and attached to patient's chart
- Obtain prior authorizations for medications and radiology testing via CMM.
- Entered insurance, demographics and health history into patient database.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Chiropractic Assistant
Brownlie Chiropractic
LaGrange Park, IL
08.2007 - 09.2014
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
- Provided patient education
- Performed monthly inventory and maintained office and medical supply counts
- Developed and produced all office flyer notifications for important policy changes, office news and events.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Scheduled appointments for patients both in person and over the phone.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
Education
Medical Billing And Coding -
Rasmussen University
Romeoville, ILCertificate - Medical Assisting
Illinois School Of Health Careers
Chicago, ILHigh School Diploma -
American School Of Correspondences
Lansing, ILSkills
- Efficient and reliable team player
- Registered Medical Assistant
- Compassionate
- Close attention to detail
- EMR knowledge
- Insurance Verification
- Medical Terminology
- Prior authorization knowledge
- Patient Registration
- Benefits verification
- Pre-authorization request
Timeline
Benefits Verification Specialist
CVS Specialty
08.2024 - Current
Newborn Hearing Screener
Pediatrix
06.2023 - 06.2024
Medical Assistant/Receptionist
Expert Pain Physicians
09.2016 - 11.2022
Chiropractic Assistant
Brownlie Chiropractic
08.2007 - 09.2014
Medical Billing And Coding -
Rasmussen University
Certificate - Medical Assisting
Illinois School Of Health Careers
High School Diploma -
American School Of Correspondences