Samantha Roman
Arlington
Summary
Experienced in quality control and process monitoring within production environments, consistently adhering to established guidelines to ensure product integrity. Demonstrated ability to manage time effectively while collaborating with diverse teams to resolve operational challenges. Proficient in troubleshooting complex machinery issues and adjusting settings to meet production requirements, contributing to streamlined operations. Strong attention to detail and communication skills facilitate successful teamwork and problem-solving efforts.
Overview
5
5
years of professional experience
Work History
Receiving
DHL eCommerce
Irving
06.2025 - Current
- Managed awarehousend organized the receiving of all incoming shipments.
- Completed paperwork associated with receiving and shipping goods.
- Participated in continuous improvement initiatives related to receiving processes.
- Reporting any Dangerous Goods that contained broken, spilled, or anything wrong with the packaging.
- Using a container count document to confirm how many customer mail has arrived.
Quality Control
DHL eCommerce
Irving
08.2023 - 02.2025
- Adhered strictly to quality control guidelines throughout production.
- Inspected incoming shipments for quality control purposes.
- Performed quality control checks throughout production process.
- Monitored quality control processes throughout the production line.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Machine Operator
DHL eCommerce
Irving
12.2022 - 03.2023
- Adjusted machine settings according to production requirements.
- Carry out regular safety checks on machinery prior to operation.
- Perform regular basis of troubleshooting the computer to start the job while mail is running on the line ready to be flipped to go through six different lanes.
- Monitored and observed production line to watch for pile-ups and jams.
Encoder
DHL eCommerce
Irving
11.2020 - 12.2022
- Managed workload efficiently while meeting all deadlines set by management team.
- Verified accuracy of data entered into system, ensuring all information is correct and up-to-date.
- Developed strategies for improving efficiency and accuracy of encoding tasks.
- Needing to scan at least 500 per hour to meet the expectations of getting the mail out on time
- Recover and update sort code when the package isn’t reading correctly on the computer or while scanning the package.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05-2021
Skills
- Quality control
- Data entry
- Machine operation
- Process monitoring
- Problem solving
- Attention to detail
- Communication skills
- Adaptation to change
- Leadership excellence
- Working together as a teamwork to achieve success and meet our goals
- Wanting to show more growth for this job and looking forward to better opportunities
- Receiving paperwork on computer desktop and documenting what customer has arrived
- Effective communication
- Workplace cleanliness
- Workflow optimization
- Work Planning and Prioritization
Languages
English
Professional
Spanish
Limited
Timeline
Receiving
DHL eCommerce
06.2025 - Current
Quality Control
DHL eCommerce
08.2023 - 02.2025
Machine Operator
DHL eCommerce
12.2022 - 03.2023
Encoder
DHL eCommerce
11.2020 - 12.2022
High School Diploma -
Grand Prairie High School